Housing & Support Receptionist — Frontline Care & Safety (London)

YMCA St Paul’s Group; Slough; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free gym access across sites

Discounts from major retailers

Free wellbeing and counselling

Work from outer London locations

Career development programmes

Enhanced maternity pay

Life Assurance (permanent contracts)

Job summary

YMCA St Paul’s Group is seeking a Housing and Support Advisor to assist the team in delivering high-quality housing and support to residents. You will be the first point of contact for residents and visitors, providing information and holistic advice, and contributing to a warm, safe, and supportive environment.

The role includes reception duties, first aid responsibilities, fire marshal duties, and involvement in health and safety checks, welcoming new residents, and engaging with residents and

Qualifications

• Experience in customer service is desirable.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding customer service to residents and visitors.
• Perform reception duties and handle telephone services and mail.
• Manage payments and coordinate repairs.
• Support health and safety practices and building safety.
• Welcome new residents and their support networks with warmth and professionalism.

Job description

YMCA St Paul’s Group is seeking a Housing and Support Advisor to assist the team in delivering high-quality housing and support to residents. You will be the first point of contact for residents and visitors, providing information and holistic advice, and contributing to a warm, safe, and supportive environment.

The role includes reception duties, first aid responsibilities, fire marshal duties, and involvement in health and safety checks, welcoming new residents, and engaging with residents and