Housing Support Navigator — Enable Independence

CIH International Housing Group; Doncaster; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual leave (28 days + bank holidays)

Enhanced DBS

2 employment references

Mileage reimbursement

Westfield Health

Blue Light Card eligibility

4% employer pension contribution

Job summary

Target Housing is seeking a Housing Support Worker for Morley Road, Doncaster. You will provide high-quality housing and support services to help tenants sustain tenancies, develop independence, and achieve personal goals.

Responsibilities include assisting with moving in/out, delivering personalised support plans, managing budgets, and liaising with partner agencies to enhance service delivery. A positive, inclusive workplace and weekend rotas are part of the role.

Qualifications

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Responsibilities

• Support people with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users' skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure people understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between people and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in 7 day rotas with other team members to ensure people are supported at weekends.

Skills

Welfare benefits knowledge

Risk assessment

Support planning

Experience with vulnerable adults

Local Authorities liaison

Health & safety

Communication

Education

Health and Social Care qualification (desirable)

Job description

Target Housing is seeking a Housing Support Worker for Morley Road, Doncaster. You will provide high-quality housing and support services to help tenants sustain tenancies, develop independence, and achieve personal goals.

Responsibilities include assisting with moving in/out, delivering personalised support plans, managing budgets, and liaising with partner agencies to enhance service delivery. A positive, inclusive workplace and weekend rotas are part of the role.