Young Person Housing Support Coordinator

CIH International Housing Group; Darlington; On-site; GBP 24,000 - 31,000; Full time

Job summary

Join a leading organization as a Young Person Housing Support Coordinator in Darlington. This permanent role involves helping young individuals secure housing and develop independence while managing a diverse caseload and collaborating with partner agencies. Enjoy generous leave, training opportunities, and an inclusive work environment.

Benefits

Generous annual leave entitlement (27 days, plus bank holidays)

Enhanced occupational sick pay

Death in service benefit

Eyecare vouchers

Blue light card discount

Flexible working policies

Qualifications

• Experience working with young people aged 18-25.
• Ability to manage caseloads and deliver support assessments.
• Access to a car for outreach duties.

Responsibilities

• Manage a caseload and conduct assessments for clients.
• Undertake outreach to referral agencies and stakeholders.
• Provide housing support and training sessions to service users.

Skills

Communication

Empathy

Problem Solving

Education

Relevant qualifications in social care or related field

Job description

Vacancy Name
Young Person Housing Support Coordinator

Vacancy No
VN5208

Employment Type
Permanent

Hours Per Week
37.00

Work Pattern
Monday to Friday

Location
Unit 9 Houndgate, Darlington, DL1 5RF

Location Region
County Durham

Location City
Darlington

Location Postal Code
DL1 5RF

Interview Date
02 Jul 2025

Job Details

About the role...
An exciting opportunity for a Housing Support Coordinator has arisen within our Darlington team based in the centre of Darlington. You will support young people 18-25 obtain/secure accommodation and develop the confidence to manage a tenancy independently.

The role of a Support Coordinator is to manage a service user caseload, devising, implementing, and reviewing support and risk assessments, ensuring young people have the skills, confidence and knowledge to manage a tenancy, liaising closely with our stakeholders at the YMCA and within the service team. Your support will include completing housing applications, signposting to other agencies e.g. mental health services, setting young people up with housing related services such as gas and electric, and much more.

The Housing Support Coordinator role is a diverse and rewarding role, Key Duties:

• Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.
• Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice. To attend any relevant multi agency meetings as required.
• Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.
• Deliver housing support and recovery focused sessions to small groups of service users together, which may include training on: housing options, 'Tenancy Ready', Waythrough's bespoke recovery programmes, etc.
• Liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision.
• Work as part of a team providing cross provision/ service support where reasonable and attending regular team meetings
• Contribute to the overall service's goals by supporting with duty once a month.
• As the role is outreach applicants must have access to a car.

If you would like to work with a team that really makes a difference - we would love to hear from you!

Working hours are Monday-Friday 9-5pm.

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'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band'

Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit This link

Who are we...
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate.

What can Waythrough (formerly Humankind) offer you...
Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
Free Will writing
Eyecare vouchers
Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
Happy, Healthy You! - our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks

Waythrough (formerly Humankind) is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at [e-mail]

Salary Period

Vacancy Salary Range
£24,242.40 -£30,790

DBS Requirement
Enhanced Adult Barred

Does role require Police/Prison vetting?
Not Applicable

Driving licence required for role?
Yes

Applications Close Date
30 Jun 2025