Supported Housing Worker (Middlesbrough)

Thirteen Group; Tees Valley; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Sleepover shifts

Annual leave up to 31 days

Pension up to 17%

Health and wellbeing support

Discount platform

Buy/sell annual leave

Job summary

Thirteen Group is seeking a Supported Housing Worker to join our team at Penrith Road, Middlesbrough. This 33-hour per week role operates on a four-week rota, including sleepovers, evenings, weekends and bank holidays, providing practical and emotional support to families facing homelessness.

You will develop individual support plans, assist with budgeting and tenancy issues, and help families to live more independently.

Qualifications

• Experience of supporting vulnerable client groups.
• Good understanding of adult and child safeguarding.
• Ability to prioritise workload and be non-judgemental.
• Emotional resilience and ability to handle challenging behaviour.

Responsibilities

• Develop support plans with customers covering parenting, tenancy, crisis prevention, budgeting, and being a good tenant and neighbour.
• Provide flexible, person-centred support and identify customers’ goals through individual plans.
• Offer support to families to live more independently.
• Run activities on money management, budgeting, cooking, and lead residents’ meetings.
• Opportunity to pick up additional hours on a relief basis across other schemes.

Skills

Vulnerable client support

Safeguarding knowledge

Emotional resilience

Teamwork

Job description

Join us as a Supported Housing Worker at Thirteen Group!

Role Overview:

Thirteen Group is on the lookout for a Supported Housing Worker (internally known as Support Service Worker) to join our supported housing service at Penrith Road, Middlesbrough. This role is for 33 hours per week.

We offer support to families who have found themselves homeless and offer vital support with their immediate needs, right through to positive move on back to sustainable, independent living.

Penrith Road has 15 self-contained flats and a range of communal facilities, as well as a private flat for our colleagues’ sleepover. Whilst on shift, you’ll be based in the office right at the heart of this scheme when you are not supporting our families.

This service operates 24/7 and you’ll work across a four-week rota, including sleepover shifts, weekends, evenings and bank holidays. This is as follows:

• Week 1:
  Monday, 8.00am to 12.30pm; Tuesday to Thursday, off; Friday, 11.00am to 11.00pm*; Saturday, 8.00am to 11.30am; Sunday, 11.00am to 11.00pm*.
• Week 2:
  Monday, 8.00am to 12.00pm; Tuesday, off; Wednesday, 11.00am to 11.00pm*; Thursday, 8.00am to 11.30am; Friday, off; Saturday, 11.00am to 11.00pm*; Sunday, 8.00am to 11.30am.
• Week 3:
  Monday, off; Tuesday, 11.00am to 11.00pm*; Wednesday, 8.00am to 12.00pm; Thursday, 11.00am to 11.00pm*; Friday, 8.00am to 11.30am; Saturday and Sunday, off.
• Week 4:
  Monday, 11.30am to 11.00pm*; Tuesday, 8.00am to 12.00pm; Wednesday and Thursday, off; Friday, 11.00am to 11.00pm*; Saturday, 8.00am to 11.30am; Sunday, 11.00am to 11.00pm*.

*Sleepover shift.

Thirteen Benefits:

• Salary - £23,593.21 per annum pro rata (FTE £26,453), plus set sleepover rates and enhanced pay for Sundays and bank holidays.
• Annual leave – pro rata, starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health – save money on common health expenses and get access to health and wellbeing support services.
• T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave

Key Responsibilities:

• Work with customers to develop support plans which can include help with positive parenting, tenancy support, crisis prevention, money management and being a good tenant and neighbour.
• Provide support to our customers in a flexible and person-centred way. You’ll identify their goals through individual support plans.
• Offer support to families to be able to live more independently.
• Run activities such as money management and budgeting, cooking, as well as indoor and outdoor games and hosting residents’ meetings. We’ll give you the creative freedom to provide positive outcomes for our customers.
• The opportunity to pick up additional hours on a relief basis, working across other schemes to gain insight into other parts of the business and create strong working relationships across teams.

About You:

• Experience of supporting vulnerable client groups, along with a good understanding of adult and child safeguarding and the complexities that it might bring.
• Able to prioritise your workload and supportive in a non-judgmental way.
• Emotional resilience and the ability to deal constructively with challenging behaviour.
• This role involves lone working, so you’ll be able to thrive in your own environment, as well as part of a team.

Why Thirteen Group?

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

• - Join a team that’s local at heart but welcomes talent from everywhere.
• - Be part of an organisation that values diversity and inclusivity.
• - Be a part of a company that offers tailored support services, going beyond just housing solutions.

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.