Housing Support Assistant — Flexible Hours & Growth

Sanctuary; Basildon; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

33 days' annual leave pro rata

Contributory pension

Job summary

Sanctuary Housing is seeking a Temporary Housing Assistant in Basildon to oversee daily operations of a supported housing service and respond to tenant queries, ensuring tenancy sustainment. The role requires travel between schemes and driving between properties, with a focus on compliance and record-keeping.

The position is 37.5 hours per week, paying £14.57 per hour, and is temporary for up to 12 months. It offers a community-focused environment, safeguarding checks, and opportunities to

Qualifications

• Experience delivering tenancy services.
• Ability to prioritise tasks and meet deadlines.
• Basic knowledge of Microsoft Office packages.
• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths.
• NVQ Level 2 or equivalent in a relevant area.
• Ability to analyse and interpret data.
• Experience using housing management systems is desirable.
• Full valid driving licence and ability to travel between schemes is an essential part of the role.

Responsibilities

• Oversee the day-to-day running of the supported housing service to deliver an effective housing management service.
• Be the first point of contact for tenants living in supported living and respond to queries to enable tenancy sustainment.
• Travel to different supported living properties within your patch to complete required weekly and monthly Health & Safety checks.
• Be responsible for maintaining property files to evidence compliance.
• Build positive relationships with customers and key stakeholders.
• Manage supplies, furniture and equipment and keep records and filing systems up to date.

Skills

Tenancy services

Prioritisation

Data analysis

GCSE English & Maths

NVQ Level 2

Driving licence

Education

NVQ Level 2 or equivalent in a relevant area

Tools

Housing management systems

Microsoft Office

Job description

Sanctuary Housing is seeking a Temporary Housing Assistant in Basildon to oversee daily operations of a supported housing service and respond to tenant queries, ensuring tenancy sustainment. The role requires travel between schemes and driving between properties, with a focus on compliance and record-keeping.

The position is 37.5 hours per week, paying £14.57 per hour, and is temporary for up to 12 months. It offers a community-focused environment, safeguarding checks, and opportunities to