Housing Support Assistant — Flexible Hours & Growth

Construction; Basildon; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Health & wellbeing support

Life insurance

Parental leave

Training & development

Flexible working options

Inclusive culture

Exclusive retail discounts

Cycle to Work

Salary sacrifice

Job summary

Sanctuary Supported Living in Basildon seeks a Housing Support Assistant to oversee daily housing management across our supported living schemes. The role focuses on tenancy services, tenant queries, and keeping records.

You will travel between schemes, complete health & safety checks, and enjoy a rewards package including generous annual leave and a pension; we value diversity and provide adjustments.

Qualifications

• Experience delivering tenancy services.
• Ability to prioritise tasks and meet deadlines.
• Basic knowledge of Microsoft Office packages.
• Literacy and numeracy skills equivalent to GCSE C in English and Maths.
• NVQ Level 2 or equivalent in a relevant area.
• Ability to analyse and interpret data.
• Experience using housing management systems is desirable.
• Full valid driving licence and ability to travel between schemes.

Responsibilities

• Oversee daily running of the supported housing service to deliver effective housing management.
• Be first point of contact for tenants and respond to queries to sustain tenancy.
• Travel to properties to complete weekly and monthly Health & Safety checks.
• Maintain property files to evidence compliance.
• Build positive relationships with customers and stakeholders.
• Manage supplies, furniture and equipment, and keep records up to date.

Skills

Tenancy services

Task prioritisation

Microsoft Office

Literacy & numeracy

NVQ Level 2

Data analysis

Housing management systems

Driving licence

Education

GCSE English & Maths (C or equivalent)

NVQ Level 2 or equivalent

Job description

Sanctuary Supported Living in Basildon seeks a Housing Support Assistant to oversee daily housing management across our supported living schemes. The role focuses on tenancy services, tenant queries, and keeping records.

You will travel between schemes, complete health & safety checks, and enjoy a rewards package including generous annual leave and a pension; we value diversity and provide adjustments.