Housing Supply & Acquisitions Specialist

Milton-Keynes-Council; Milton Keynes; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension

Family friendly policies

Employee benefits programme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting a Supply and Acquisitions Support Officer to join our Adult Services team. You will support housing solutions with landlords, providers and colleagues to meet local housing needs.

You will manage information, records and communications, coordinating appointments and helping customers understand incentives and options. The role supports the wider aim of providing decent, affordable homes in Milton Keynes.

Qualifications

• Relevant formal education or training in housing, commissioning or a related area.
• A good understanding of the legal requirements affecting housing, commissioning, supply and acquisitions, with a willingness to keep your knowledge current.
• Confident in building respectful and effective working relationships with customers, colleagues and external partners.
• Calm and measured when priorities change or situations become challenging, with the judgement to identify and elevate risks.
• Practical knowledge of current issues affecting social housing and private housing, supported by a proactive approach to solving problems.
• Strong digital, written and verbal communication skills, together with a dedicated, respectful and collaborative approach.

Responsibilities

• Provide a responsive, customer-focused service and operational support across the Supply and Acquisitions service.
• Prepare reports, update systems, manage shared email and digital work, coordinate diaries and support agreed communication plans.
• Schedule Housing Health and Safety Rating System inspections and make sure outcomes are recorded accurately and promptly.
• Explain available housing incentives and plans clearly, helping customers understand their options.
• Work collaboratively with council colleagues, registered housing providers, private sector landlords and other partners.
• Consider support needs and risks, maintain clear records and make appropriate referrals or elevate safeguarding and safety concerns.

Education

Relevant formal education or training in housing, commissioning or a related area

Job description

Milton Keynes City Council is recruiting a Supply and Acquisitions Support Officer to join our Adult Services team. You will support housing solutions with landlords, providers and colleagues to meet local housing needs.

You will manage information, records and communications, coordinating appointments and helping customers understand incentives and options. The role supports the wider aim of providing decent, affordable homes in Milton Keynes.