Housing Supply & Acquisitions Coordinator

Milton Keynes; Milton Keynes; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement (28 days + buy-up)

Local Government Pension Scheme

Family policies & childcare subsidy

Health cash plan & employee discounts

Salary sacrifice car scheme

Blue Light Card discounts

Job summary

Milton Keynes City Council is seeking a Supply and Acquisitions Support Officer to join the Adult Services team in a site-based role. You will provide operational support, manage information, coordinate communications, and help customers understand housing incentives and options.

The ideal candidate will have housing/commissioning knowledge, strong communication skills and the ability to build effective relationships with partners.

Qualifications

• Formal education or training in housing, commissioning or related area, or comparable practical experience.
• Understanding of legal requirements affecting housing, commissioning, supply and acquisitions.
• Ability to build respectful working relationships with customers, colleagues and external partners.
• Calm under changing priorities; prudent in risk identification and escalation.
• Knowledge of social/private housing issues; proactive problem solving.
• Strong digital, written and verbal communication skills.

Responsibilities

• Provide a responsive, customer-focused service and operational support across the Supply and Acquisitions service.
• Prepare reports, update systems, manage shared email and digital work, coordinate diaries and support communication plans.
• Schedule Housing Health and Safety Rating System inspections and record outcomes.
• Explain housing incentives and plans clearly to help customers understand options.
• Collaborate with council colleagues, registered providers, private landlords and partners.
• Identify support needs, maintain records, and escalate safeguarding and safety concerns.

Skills

Legal & housing rules

Customer relationship building

Risk assessment & escalation

Problem solving

Digital communication

BPSS readiness

Education

Relevant housing/commissioning education or experience

Job description

Milton Keynes City Council is seeking a Supply and Acquisitions Support Officer to join the Adult Services team in a site-based role. You will provide operational support, manage information, coordinate communications, and help customers understand housing incentives and options.

The ideal candidate will have housing/commissioning knowledge, strong communication skills and the ability to build effective relationships with partners.