Housing Stability Navigator — Floating Support

Ygam; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Single Homeless Project in London recruits a Private Rented Sector Floating Support Worker to assist adults in private rented accommodation. You will build trust, assess needs, and support tenants to sustain their tenancy and achieve greater independence.

You’ll work mainly in the community, visiting clients at home and collaborating with landlords, local authorities and partner agencies to address rent, benefits or rights issues and to improve housing stability.

Qualifications

• Experience supporting people experiencing homelessness, housing insecurity, and/or multiple disadvantage.
• Understanding the private rented sector and tenancy pressures.
• Ability to assess risk, respond to safeguarding concerns and maintain professional boundaries.
• Strong communication and collaborative skills with clients, landlords and local authorities.
• Organised, adaptable and able to manage a varied caseload independently.

Responsibilities

• Manage own caseload and provide person-centred support to sustain tenancy.
• Visit clients in their homes and work with partner agencies.
• Help clients tackle rent arrears, navigate benefits and tenancy rights.
• Liaise with landlords or letting agents to resolve housing issues.
• Coordinate access to health, employment and community services.

Job description

Single Homeless Project in London recruits a Private Rented Sector Floating Support Worker to assist adults in private rented accommodation. You will build trust, assess needs, and support tenants to sustain their tenancy and achieve greater independence.

You’ll work mainly in the community, visiting clients at home and collaborating with landlords, local authorities and partner agencies to address rent, benefits or rights issues and to improve housing stability.