Housing Stability Navigator

Codi Group; Newport; On-site; GBP 21,000 - 27,000; Full time

Job summary

Codi Group is recruiting a Housing Floating Support Worker to join our Newport Newid Floating Support team in Newport. The role involves managing caseloads, visiting clients at home, and supporting tenancy sustainment for adults 18+ within a not-for-profit framework.

While primarily office hours, some flexibility is required to meet customer needs. The role explicitly excludes care/personal care, with a focus on housing options, resettlement, income maximisation, and multi-agency collaboration.

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people.
• Passion and enthusiasm for supporting people to live as independently as possible.
• Strong initiative and the ability to work independently as well as part of a team.
• Ability to manage challenging and conflicting situations.
• Understanding of homelessness processes and the ability to signpost and support those experiencing housing issues.
• A full driving licence and access to a car.

Responsibilities

• Managing your own caseload and electronic diary
• Travelling to customers homes to deliver housing related support
• Supporting individuals to access housing options
• Providing resettlement support, including setting up tenancies, arranging utilities, and registering with health services
• Completing grant applications
• Completing referral forms
• Supporting individuals to maximise their income, ensure appropriate benefits are in place, and receive support with debt management, budgeting, and setting up sustainable repayment arrangements.
• Liaising with landlords
• Working closely with other agencies and professionals to ensure customers’ support needs are met
• Completing administrative tasks, including risk assessments, needs assessments, and support plans
• Monitoring customer outcomes in line with Housing Support Grant requirements

Skills

Vulnerable people experience

Independent worker

Team collaboration

Conflict management

Homelessness understanding

Driving licence

Job description

Codi Group is recruiting a Housing Floating Support Worker to join our Newport Newid Floating Support team in Newport. The role involves managing caseloads, visiting clients at home, and supporting tenancy sustainment for adults 18+ within a not-for-profit framework.

While primarily office hours, some flexibility is required to meet customer needs. The role explicitly excludes care/personal care, with a focus on housing options, resettlement, income maximisation, and multi-agency collaboration.