Housing Services Coordinator — Hybrid Role

Pinnacle Group Limited; Larkhill; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Sick pay

Maternity/Paternity leave

Job summary

Pinnacle Group is seeking a Housing Assistant to provide comprehensive support and administration for regional housing services. The role involves planning, monitoring, scheduling and managing Housing Officer appointments/diaries.

This hybrid role may require travel to other areas. The working hours are Monday - Friday, 8.30am - 4.30pm, and the post sits within our Home Services team supporting 49,000 military family homes.

Qualifications

• Experience in frontline housing management or similar environment.
• Ability to produce clear, professional reports for diverse audiences.
• Strong organisational skills and ability to manage multiple tasks.

Responsibilities

• Assist in following up unresolved issues in the occupancy cycle (voids).
• Coordinate and monitor Housing Officer appointments/diaries; liaise with area manager.
• Contribute to management and allocation of garages.
• Maintain local information for families new to the area and facilities.
• Maintain accurate records in operational systems and templates.
• Raise and monitor health and safety concerns impacting residents.

Skills

Communication skills

Interpersonal skills

Data analysis

Report writing

Decision making

Organization

Job description

Pinnacle Group is seeking a Housing Assistant to provide comprehensive support and administration for regional housing services. The role involves planning, monitoring, scheduling and managing Housing Officer appointments/diaries.

This hybrid role may require travel to other areas. The working hours are Monday - Friday, 8.30am - 4.30pm, and the post sits within our Home Services team supporting 49,000 military family homes.