Housing Scheduling Specialist (Responsive Maintenance) Hybrid

Delta Wellbeing Ltd; Carmarthen; Hybrid; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave

Staff health and wellbeing support

Personal development and career growth

Staff discount schemes

Flexible working and family friendly

Job summary

Carmarthenshire County Council is hiring a Scheduling Officer (Housing Responsive Works) to support the responsive maintenance team across 9,300+ council homes. You will issue works to operatives and contractors, monitor online repair requests, and provide progress updates to customers within agreed timescales.

The role blends home-based and depot work at Carmarthen/Llanelli, with a 37-hour week. Good conversational Welsh (Level 3) is required, and the council offers pension, generous annual

Qualifications

• Welsh language ability at Level 3 is required.
• Experience in scheduling/maintenance coordination is beneficial.

Responsibilities

• Issuing responsive maintenance works to operatives and contractors within target dates.
• Monitoring and actioning new online repair requests with prioritisation and allocation.
• Proactively following up service requests and providing progress updates to customers.

Job description

Carmarthenshire County Council is hiring a Scheduling Officer (Housing Responsive Works) to support the responsive maintenance team across 9,300+ council homes. You will issue works to operatives and contractors, monitor online repair requests, and provide progress updates to customers within agreed timescales.

The role blends home-based and depot work at Carmarthen/Llanelli, with a 37-hour week. Good conversational Welsh (Level 3) is required, and the council offers pension, generous annual