Housing Repairs Inspector & Tenant Liaison

Broxtowe; Beeston; Hybrid; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Generous pension fund

Loyalty awards

Family-friendly policies

Employee discounts

Job summary

Broxtowe Borough Council is seeking an enthusiastic, self-motivated individual to join the Housing Repairs team. The role involves visiting properties to inspect repairs, communicating with tenants and leaseholders and providing clear explanations and realistic timescales.

You will diagnose repair issues, determine trades and materials, and ensure work can be completed at first visit. You will raise works orders for external contractors, record outcomes in the housing management system, and work

Qualifications

• Qualified in building surveying or significant experience in housing repairs.
• Strong verbal and written communication skills.
• Good ICT skills and attention to detail.

Responsibilities

• Visit properties to inspect required repairs or defects.
• Liaise with tenants and leaseholders to explain work and timelines.
• Diagnose repair issues and determine trades/materials for first-visit completion.
• Raise works orders for external contractors as needed.
• Record inspection outcomes in the housing management system and take clear notes/photos.
• Collaborate with the Repairs team and other departments to ensure timely, high-quality work.

Skills

Strong communication

ICT skills

Property inspections

Tenant/leaseholder liaison

Teamwork

Stakeholder management

Education

Building surveying qualification or equivalent experience

Tools

Housing management system

Job description

Broxtowe Borough Council is seeking an enthusiastic, self-motivated individual to join the Housing Repairs team. The role involves visiting properties to inspect repairs, communicating with tenants and leaseholders and providing clear explanations and realistic timescales.

You will diagnose repair issues, determine trades and materials, and ensure work can be completed at first visit. You will raise works orders for external contractors, record outcomes in the housing management system, and work