Housing Performance & Data Insight Analyst

Swindon Borough Council; Swindon; Hybrid; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Swindon Borough Council is seeking a Quality & Performance Housing Analyst to drive service improvement through performance monitoring, quality assurance and data insight across housing services. The role requires translating complex data into meaningful insight for residents and managers, ensuring compliance with regulatory standards.

You will work within the Technical Services team on real-time and monthly reporting, delivering high-quality data, and supporting cross-team projects in a hybrid

Qualifications

• Drive service improvement through performance monitoring, quality assurance, and data insight across housing services.

Responsibilities

• Drive service improvement through performance monitoring, quality assurance, and data insight across housing services.
• Ensure data is extracted, analysed and interpreted to meet the needs of the organisation and shared with senior managers and tenants.
• Support projects and change programmes in the fast-paced social housing environment.
• Identify emerging risks and opportunities for improvements in how we operate.

Job description

Swindon Borough Council is seeking a Quality & Performance Housing Analyst to drive service improvement through performance monitoring, quality assurance and data insight across housing services. The role requires translating complex data into meaningful insight for residents and managers, ensuring compliance with regulatory standards.

You will work within the Technical Services team on real-time and monthly reporting, delivering high-quality data, and supporting cross-team projects in a hybrid