Housing Options Team Lead - Homelessness & Compliance

ESSENTIAL EMPLOYMENT LTD; Braintree; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

ESSENTIAL EMPLOYMENT LTD is seeking a Housing Options Team Leader in Braintree for a full-time temporary position, paying £40 per hour. The role leads Housing Options Officers and triage staff to deliver homelessness prevention and housing advice, ensuring statutory duties are met and service standards are maintained.

You will oversee complex cases, manage performance, and support policy development while coordinating with housing providers and partner agencies to drive service improvements and

Qualifikationen

• Experience leading a homelessness prevention team.
• Knowledge of Housing Act and related legislation.
• Strong partnership and report-writing skills.

Aufgaben

• Lead, supervise and support Housing Options Officers and triage officers to deliver homelessness prevention and housing advice.
• Ensure the Client meets statutory responsibilities under housing legislation, including the Housing Act 1996, Homelessness Act 2002, Localism Act 2011 and Homelessness Reduction Act 2017.
• Oversee complex, high-risk and sensitive homelessness cases, providing guidance and support to officers on case progression and decision-making.
• Monitor the quality and consistency of homelessness assessments, investigations and statutory decisions.
• Carry out regular quality assurance checks and case audits to ensure legal compliance and high service standards.
• Manage individual and team performance, setting objectives, monitoring workloads and addressing performance issues where required.
• Ensure homelessness prevention, relief and accommodation duties are delivered effectively and within statutory timescales.
• Support the Housing Options Manager in developing policies, procedures and service improvements.
• Build and maintain effective partnerships with housing providers, support agencies, voluntary organisations and other statutory services.
• Monitor service performance against key performance indicators, identifying areas for improvement and implementing corrective actions.
• Provide accurate management information and performance reports as required.
• Represent the service at internal meetings, multi-agency forums and partnership meetings.
• Deputise for the Housing Options Manager during periods of absence, ensuring continuity of service delivery.

Jobbeschreibung

ESSENTIAL EMPLOYMENT LTD is seeking a Housing Options Team Leader in Braintree for a full-time temporary position, paying £40 per hour. The role leads Housing Options Officers and triage staff to deliver homelessness prevention and housing advice, ensuring statutory duties are met and service standards are maintained.

You will oversee complex cases, manage performance, and support policy development while coordinating with housing providers and partner agencies to drive service improvements and