Housing Options Specialist – Temporary Role

Wrexham County Borough Council; Wrexham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working arrangements

Generous annual leave (up to 32 days)

Family-friendly policies

Job summary

Wrexham County Borough Council is seeking a Housing Options Assistant on a temporary basis until 31 March 2027. You will support the Housing Options Team with the day-to-day functions, handle enquiries from service users and landlords, and assist with temporary accommodation stock management and allocation to applicants.

Reporting to the Housing Options Team Leader, you will contribute to delivering services in line with corporate strategies and participate in related projects as needed.

Qualifications

• Strong customer service skills and clear communication abilities.
• Proficient IT skills and ability to handle enquiries from users and landlords.

Responsibilities

• Assist Housing Options Team with day-to-day tasks.
• Handle enquiries from service users and landlords.
• Assist with management of temporary accommodation stock and allocation to homeless applicants.

Skills

Customer service

IT skills

Tools

Microsoft Office

Job description

Wrexham County Borough Council is seeking a Housing Options Assistant on a temporary basis until 31 March 2027. You will support the Housing Options Team with the day-to-day functions, handle enquiries from service users and landlords, and assist with temporary accommodation stock management and allocation to applicants.

Reporting to the Housing Options Team Leader, you will contribute to delivering services in line with corporate strategies and participate in related projects as needed.