Housing Options & Resolutions Advisor

Essential Employment; City Of London; On-site; GBP 29,000 - 32,000; Full time

Job summary

Essential Employment is hiring a Housing Resolutions Officer for Wembley on a full-time temporary basis. The role involves visiting households in temporary accommodation, providing advice on housing options, and helping manage expectations based on needs and priorities on the Housing Register.

Also required is supporting the assessment and lettings team, signposting to employment and training providers, and advising on welfare reforms and benefit entitlement to assist clients in sustaining

Qualifications

• Experience delivering housing advice to households in temporary accommodation.
• Ability to explain housing options and manage expectations.
• Experience supporting clients with welfare reforms and benefits.

Responsibilities

• Visit households in temporary accommodation to provide housing advice and manage expectations.
• Support bidding activity monitoring for temporary accommodation households.
• Signpost households to agencies for employment, training, and services.
• Assist households with welfare reforms and benefit entitlement information.
• Encourage compliance with tenancy/licence conditions and take action for breaches.

Skills

Housing advice

Client liaison

Housing options guidance

Budget awareness

Job description

Essential Employment is hiring a Housing Resolutions Officer for Wembley on a full-time temporary basis. The role involves visiting households in temporary accommodation, providing advice on housing options, and helping manage expectations based on needs and priorities on the Housing Register.

Also required is supporting the assessment and lettings team, signposting to employment and training providers, and advising on welfare reforms and benefit entitlement to assist clients in sustaining