Housing Options Officer

Oadby & Wigston Borough Council; Oadby; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Great holiday

Flexitime

Local government pension scheme

Job summary

Oadby & Wigston Borough Council is seeking an enthusiastic Housing Options Officer to work with households who are homeless or at risk of homelessness to retain or secure accommodation. The role requires strong interpersonal skills and experience with interviews, investigations and negotiations.

You will join the Housing Options Team at Brocks Hill, Oadby. The position is temporary full-time with agile/hybrid working; a DBS check is required.

Qualifications

• Demonstrable experience in a similar housing options role.
• Excellent interpersonal skills.
• Experience conducting interviews.
• Experience conducting investigations and negotiations.
• Strong attention to detail.

Responsibilities

• Work with households who are homeless or at risk to retain or secure accommodation.
• Advise customers on housing options if they are homeless or about to be homeless.

Skills

Interpersonal skills

Interviewing

Investigations

Negotiations

Attention to detail

Housing/homelessness experience

Job description

The Housing Options Officer role will undertake responsibilities including working with households who are homeless or at risk of homelessness to retain their accommodation or secure alternative accommodation.

If you have demonstrable experience in a similar role, excellent interpersonal skills, experience of carrying out interviews, investigations & negotiations and strong attention to detail we would love to hear from you. You can find out more by viewing the job description and person specification.

A DBS check is required for this post.

Salary: £32,578 - £35,570

This is a Temporary Full Time position

Do you want to make a difference to your community?

We are looking for an enthusiastic individual to join our Housing Options Team.

We are based in the beautiful Brocks Hill country park in Oadby, and this part of Leicestershire is a great place to live, work and visit. Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexitime and the generous local government pension scheme. You can find more information about our benefits here.

Agile working allows employees to work flexibly to balance their home and work needs. Employees are expected to work on the office for a minimum of 1 day per week. We are supportive of flexible working arrangement and encourage you to discuss this with us during the selection process.

The Housing Options Team are responsible for advising customers on their housing options if they are homeless or about to be homeless.