Housing Options & Move-On Advisor (Temporary Accommodation)

4Recruitment Services Ltd; London Borough of Brent; On-site; GBP 32,000 - 46,000; Full time

Job summary

Brent Council is seeking a Housing Resolutions Officer to provide housing options advice to households in temporary accommodation and promote move-on to settled housing, including private rented, intermediate and social housing.

The post-holder will undertake suitability reviews, enforcement activity, and work with accommodation providers to resolve complaints and tenancy support issues, ensuring timely move-on for accepted homeless households.

Responsibilities

• Visit households in temporary accommodation to advise on housing options and manage expectations, considering needs, priorities on the Housing Register and affordability.
• Support households in temporary accommodation by helping them access suitable options and informed choices for moving on.
• Refer households to other agencies as required, including employment/training, supported housing, and adult/children's services.
• Assist households in dealing with welfare reforms by providing guidance on benefits entitlement and employment opportunities.

Job description

Brent Council is seeking a Housing Resolutions Officer to provide housing options advice to households in temporary accommodation and promote move-on to settled housing, including private rented, intermediate and social housing.

The post-holder will undertake suitability reviews, enforcement activity, and work with accommodation providers to resolve complaints and tenancy support issues, ensuring timely move-on for accepted homeless households.