Housing Options Advisor (Homelessness Prevention and Housing Solutions)

Rushcliffe Borough Council; Nottingham; Hybrid; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Flexible and hybrid working

Free car parking

Reduced membership rates at onsite/le

Training and development opportunities

Supportive team

Job summary

Rushcliffe Borough Council seeks an experienced Housing Options Advisor to join the Housing Options Team in Nottinghamshire. You will provide comprehensive housing options advice, promote homelessness prevention, and carry out detailed assessments.

The role is based at Rushcliffe Arena with hybrid working. You will investigate homelessness applications, develop Personalised Housing Plans, and make statutory homelessness decisions in partnership with agencies to prevent homelessness wherever

Qualifications

• Experience in homelessness prevention or housing advice.
• Experience with vulnerable people in complex situations.
• Experience managing a client caseload and interviewing clients.
• Strong knowledge of homelessness legislation (Housing Act Part VII and Homelessness Reduction Act 2017).
• Up-to-date knowledge of housing and tenancy legislation.
• Excellent communication, negotiation and problem-solving skills.
• Ability to manage a varied workload and make sound decisions.

Responsibilities

• Provide comprehensive housing options advice and promote homelessness prevention.
• Investigate homelessness applications and develop Personalised Housing Plans.
• Make statutory homelessness decisions and work with partner organisations.
• Work with private landlords and support providers to achieve positive outcomes.
• Contribute to Homelessness and Rough Sleeping Strategy and prevention initiatives.
• Cover an out-of-hours rota with standby payments.

Skills

Homelessness knowledge

Caseload management

Client interviewing

Communication skills

Negotiation

Decision making

Prioritisation

Job description

• Housing Options Advisor - September 2026

Housing Options Advisor (Homelessness Prevention and Housing Solutions)

Salary: LS12 £34,026- £36,087 per annum (plus standby payments for out of hours)

Permanent

Full-time, 37 hours per week

Rushcliffe Borough Council is seeking an experienced and motivated Housing Options Advisor to join its Housing Options Team.

This is a key front-line role within our homelessness and housing advice service. You will provide comprehensive housing options advice, actively promote homelessness prevention, investigate homelessness applications and help ensure the Council meets its statutory duties under homelessness legislation.

The successful candidate will work directly with households who are homeless or threatened with homelessness, carrying out detailed assessments, developing Personalised Housing Plans, making statutory homelessness decisions and working closely with partner organisations to prevent homelessness wherever possible.

Applicants must be able to demonstrate:

• Experience of homelessness, homelessness prevention, housing advice or related work.
• Experience of working with vulnerable people in complex situations.
• Experience of managing a client caseload and interviewing clients.
• An in-depth working knowledge of homelessness legislation including Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
• Up-to-date knowledge of housing and tenancy legislation.
• Excellent communication, negotiation and problem-solving skills.
• The ability to manage a varied workload and make sound decisions in challenging situations.

The role involves close working with private landlords, support providers, statutory agencies and other partners to achieve positive housing outcomes for residents. You will also contribute to the delivery of the Council's Homelessness and Rough Sleeping Strategy and wider homelessness prevention initiatives.

The post is based at Rushcliffe Arena, West Bridgford, with hybrid working arrangements available. The successful candidate will participate in an out-of-hours housing emergencies rota, including evenings, weekends and bank holidays, for which a standby payment is made.

Our benefits package includes:

• Flexible and hybrid working arrangements.
• Free car parking.
• Reduced membership rates at the onsite leisure centre.
• Training and development opportunities.
• The opportunity to work within a high-performing and supportive team.

Rushcliffe Borough Council supports flexible and part-time working in line with the needs of the public that we serve and the business needs of the Council. We believe that embracing flexibility is a smart way of working and ensures we can find and support the mix of talent and experience we need. We are open to a chat about flexible working possibilities when you apply for a job with us.

Closing Date: 4 October 2026 at midnight
Interview Date: 12 October 2026