Housing Advisor

Cambridge City Council; Cambridge; Hybrid; GBP 39,000 - 43,000; Part time

Benefits offered by this job

LGPS

Flexible working

Annual leave up to 30 days (pro rata)

Employee wellbeing support

Cycle to work scheme

Relocation assistance may be payable

Job summary

Cambridge City Council is recruiting a part-time Housing Advisor to join the busy Housing Advice team. You will hold a caseload, carrying out statutory functions under homelessness legislation; offering tailored housing advice and options to prevent and relieve homelessness and advising on the rights of tenants under housing laws.

You will be an excellent communicator, able to build positive relationships with customers and partner agencies, and remain calm and resilient under pressure.

Qualifications

• Able to manage a caseload and make decisions on homeless applications.
• Interpret and apply complex homelessness legislation and guidance.
• Excellent communicator with customers and partner agencies.
• Calm and resilient under pressure.
• Skilled problem solver and negotiator.

Responsibilities

• Hold a caseload and provide tailored housing advice.
• Offer options to prevent and relieve homelessness.
• Interpret and apply housing legislation and guidance.
• Travel around Cambridge as required.

Skills

Caseload management

Homelessness legislation

Communication

Negotiation

Problem solving

Job description

We are recruiting for a part time Housing Advisor to join our busy Housing Advice team.

The role is responsible for holding a caseload, carrying out statutory functions under homelessness legislation; offering tailored housing advice and options to prevent and relieve homelessness and advising on the rights of tenants under housing laws.

You will be:

• Confident managing a caseload, offering complex advice and making decisions on homeless applications.
• Able to interpret and apply complex legislation and guidance
• An excellent communicator, able to build positive relationships with customers and partner agencies.
• Calm and resilient under pressure
• A skilled problem solver and negotiator.

Knowledge of housing, homelessness, welfare, health or social care services would be an advantageous.

Able to travel around Cambridge on occasions is required.

An Enhanced DBS check is required for this post.

Why join us?

As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits, including:

• Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
• Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working options
• Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
• Family friendly policies and Flexible Bank Holidays
• Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
• Staff reward and recognition framework, including an annual staff awards ceremony
• Professional Membership Fees paid for, dependent on role
• Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
• Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
• Free swimming at CCC swimming pools
• Subsidy for public transport
• Relocation Assistance may be payable in approved cases
• Annually negotiated pay and award progression

Hours: This is a part-time role, for 22.2 hours per week.

Working Pattern: 3 Days (work pattern to be agreed)

Contract: Fixed Term until 31 August 2028

Salary: £38,510 - £43,150 per annum (City Pay Band 5), pro rata for part time.

Location: Based at central Cambridge office with some flexibility to work from home.

More Information:

You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.

Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.