Housing Options Advisor – Frontline, Entry-Level Path

Park Avenue Recruitment; England; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Free parking

Hybrid work potential

Job summary

Park Avenue in Surrey is recruiting a Housing Advisor for a Local Authority frontline team. The role involves acting as the first point of contact for residents, providing face-to-face and phone advice, triaging enquiries and assisting with housing register applications.

This is an excellent route into Housing Options with training and support from an experienced team. The role is office-based initially with potential for hybrid working in the future, and offers an hourly rate of £27-£29.

Qualifications

• Experience in housing environment
• Knowledge of housing registers / allocations
• Strong customer service and communication
• Willingness to learn and develop in Housing Options

Responsibilities

• Answer residents face-to-face and over the phone
• Triage enquiries
• Support duty services
• Assist with housing register applications

Job description

Park Avenue in Surrey is recruiting a Housing Advisor for a Local Authority frontline team. The role involves acting as the first point of contact for residents, providing face-to-face and phone advice, triaging enquiries and assisting with housing register applications.

This is an excellent route into Housing Options with training and support from an experienced team. The role is office-based initially with potential for hybrid working in the future, and offers an hourly rate of £27-£29.