Housing Ops Lead: Temporary Housing & Income Recovery

Civic Recruitment Limited; Dover; On-site; GBP 50,000 - 66,000; Full time

Job summary

Civic Recruitment Limited is seeking a Housing Management Operations Manager for a 6-month contract with a local authority. The role is based on an on-site arrangement at a Tower Hamlets location, with a 35-hour week and a daily rate of £316.47.

You will lead housing management, temporary accommodation, and income recovery functions to drive performance and value for money. The ideal candidate has extensive housing services experience and proven leadership within local authority settings, with a

Qualifications

• Experience leading housing management and temporary accommodation services.
• Proven ability to maximise rental income and manage arrears.
• Contract management experience with external providers.
• Excellent stakeholder engagement across internal and external partners.

Responsibilities

• Oversee Housing Management and Income Recovery Service to meet goals.
• Manage temporary accommodation portfolio in line with legislation and policy.
• Lead initiatives for rental income collection and arrears prevention.
• Monitor performance and implement plans to improve efficiency and service quality.
• Manage contracts with accommodation providers and contractors to ensure value for money.
• Foster partnerships with internal departments, landlords, support agencies and external partners.

Skills

Leadership

Housing management

Income recovery

Contract management

Stakeholder engagement

Education

Degree-level qualification

Management qualification

Job description

Civic Recruitment Limited is seeking a Housing Management Operations Manager for a 6-month contract with a local authority. The role is based on an on-site arrangement at a Tower Hamlets location, with a 35-hour week and a daily rate of £316.47.

You will lead housing management, temporary accommodation, and income recovery functions to drive performance and value for money. The ideal candidate has extensive housing services experience and proven leadership within local authority settings, with a