Housing Operations Lead - Landlord & Lettings

Essential Employment; Greater London; On-site; GBP 41,000 - 54,000; Full time

Job summary

Essential Employment is seeking an SEND Operational Lead in East London to oversee housing and tenancy services on a temporary, full-time basis. The role pays £258 per day and involves proactive landlord engagement, property assessment, and tenant support.

You will work with Housing Advisors and partner agencies to manage referrals, compliance, and administration, ensuring accurate records and timely tenancy outcomes. Pre-employment checks may apply.

Responsibilities

• Develop and maintain relationships with private landlords, letting agents, and property professionals.
• Generate new property leads through landlord networks, online property portals, advertising, referrals, and direct outreach.
• Negotiate rental levels and incentive packages to secure affordable accommodation.
• Promote Lambeth Council’s Private Renting Scheme and associated services.
• Maintain accurate landlord and property records.
• Inspect private rented properties to assess suitability and compliance with relevant standards.
• Identify disrepair issues, health and safety hazards, and property improvements required.
• Produce property inspection reports and make recommendations regarding suitability.
• Ensure properties are advertised and allocated efficiently.
• Arrange and conduct accompanied viewings with prospective tenants.
• Assess applicants’ suitability for private rented accommodation.
• Match households to available properties based on housing needs and affordability.
• Provide advice and guidance on tenancy rights and responsibilities.
• Support residents with Universal Credit and Housing Benefit applications where required.
• Assist tenants in setting up rent payments and preparing for tenancy commencement.
• Work closely with Housing Advisors, Homelessness Prevention Officers, Temporary Accommodation teams, and external partners.
• Liaise with Empty Property Officers, Home Improvement Agencies, and enforcement teams to maximise housing opportunities.
• Represent the service at landlord forums, housing events, and stakeholder meetings.
• Maintain accurate case records using housing management systems.
• Authorise financial assistance and incentive payments in accordance with Council policies.
• Ensure compliance with homelessness legislation, housing regulations, and fraud prevention requirements.
• Contribute to service improvement initiatives and team objectives.

Job description

Essential Employment is seeking an SEND Operational Lead in East London to oversee housing and tenancy services on a temporary, full-time basis. The role pays £258 per day and involves proactive landlord engagement, property assessment, and tenant support.

You will work with Housing Advisors and partner agencies to manage referrals, compliance, and administration, ensuring accurate records and timely tenancy outcomes. Pre-employment checks may apply.