Housing Support Worker

CIH International Housing Group; Bradford; On-site; GBP 24,000 - 32,000; Full time

Job summary

Horton Housing is recruiting a Housing Support Worker for a Bradford scheme on a fixed term contract (maternity cover). The role is 35 hours per week from Tuesday to Friday, with an annual salary of £27,588 and 6 weeks’ annual leave plus bank holidays.

You will adopt a trauma-informed approach, helping women sustain tenancy and access essential services. Responsibilities include tenancy readiness training, welfare benefits, healthcare access, and liaising with other services to tailor

Qualifications

• Experience with people with multiple needs, including mental health challenges and substance use.
• Ability to plan, organise and prioritise work with timely reports.
• Excellent communication, including active listening.
• Approachable, adaptable and able to stay calm under pressure.
• Hold a full UK driving licence and have use of a car for work.

Responsibilities

• Provide trauma-informed support to women to sustain tenancy and achieve housing outcomes.
• Deliver tenancy readiness training and assist transition into permanent housing.
• Address immediate needs such as welfare benefits, food, clothing and healthcare access.
• Work with other support services and maintain personalised support plans.

Skills

Multi-need experience

Planning & organisation

Excellent communication

Calm under pressure

Full UK driving licence

Job description

Job Introduction

Horton Housing are currently recruiting for a Housing Support Worker to join our established scheme based in Bradford on a Fixed Term Contract (Maternity cover). Working hours are Tuesday to Friday (35 hours per week) with an annual salary of £27,588.00. You will have 6 weeks paid annual leave (plus bank holidays) and full access to our Employee Assistance Programme.

As a Support Worker, you will adopt a trauma-informed approach, ensuring that your support is responsive to the impact of past experiences on individuals' well-being. You will help women develop essential life skills, including maintaining tenancy agreements and achieving positive outcomes. You will deliver tenancy ready training and provide support to help individuals transition into permanent housing. Additionally, you will assist with both the practical and emotional aspects of sustaining their accommodation, working closely with other support services as required. Your responsibilities will include addressing immediate needs such as accessing welfare benefits, securing food and clothing, and ensuring access to healthcare. Support will be tailored to each individual's needs, guided by assessments and personalised support plans.

ESSENTIAL SKILLS REQUIRED

• Experience of working with people with multiple needs, people who may have mental health challenges, offending behaviour, drug and/or alcohol problems.
• Skills in planning, organising and prioritising work to maintain accurate and timely reports.
• Excellent communication skills, including active listening.
• You are approachable, adaptable and have the ability to remain calm and work effectively under pressure.
• A full UK driving licence and use of a car for work purposes

DESIRABLE SKILLS

• Experience of housing management including health and safety, repairs and maintenance, property checks, tenancy agreements, etc.
• An understanding of trauma informed practice

In addition to the above, it is expected that you will:

• Maintain professional boundaries
• Have a commitment to Equality, Diversity and Inclusion
• Are willing to undertake any further training required
• Are able to work flexibly to meet the needs of the service/department

For the full role profile please see the attached job description.

Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable people and children or young people.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Closing date for applications: 20th September 2026

Attached documents:

• Life at Horton Housing Association.pdf -
• Housing Support Worker HACS 4 Women - Role Profile.pdf -
• Values and Culture.pdf -