Housing Officer (6 months FTC)

Tai Pawb; Merthyr Tydfil; On-site; GBP 26,000 - 32,000; Full time

Job summary

Merthyr Housing in Merthyr Tydfil is seeking an experienced Housing Officer for a 6-month temporary role to deliver a professional service to contract holders and promote long-term tenancies.

You will operate to organisational policies with internal and external stakeholders, and a valid driving licence with access to a vehicle is required; a DBS check may be needed. We welcome applicants from diverse backgrounds.

Qualifications

• Experience in the social housing sector.
• Professional, proactive with a can-do attitude.
• Excellent communication and relationship-building with stakeholders.

Responsibilities

• Provide a professional service to contract holders to encourage and support long-term tenancies.
• Follow Merthyr Housing policies and procedures and work with internal and external stakeholders.

Skills

Communication skills

Proactive

Can-do attitude

Job description

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Would you like to be part of a vibrant and successful organisation? To feel part of a team that is making a real difference to the lives and communities of Merthyr Tydfil?

The organisation

Here at Merthyr Housing we are passionate about providing quality and well-maintained homes exclusively for people living within the borough of Merthyr Tydfil. We are a community-based Housing Association, providing exceptional services to all our tenants.

We are a small Housing Association, currently managing 1,296 properties, with a turnover of £8m and a staff base of 52. However, we punch well above our weight, particularly with our ambitious development programme. We are a supportive organisation and encourage our colleagues to expand their skills, knowledge and experience as they learn and grow within the Association.

The opportunity

Due to an internal secondment, we currently have a 6-month temporary opportunity for an experienced housing officer to join our Housing team to help us ensure we provide a professional service for our contract holders to encourage and support long term tenancies. Following the Associations policies and procedures and working alongside stakeholders both internally and externally, this is a busy and varied role that has the opportunity to make a real difference.

We are a value led organisation and are passionate about the service we provide to our tenants who are at the heart of everything we do.

The candidate

The successful candidate will be professional, proactive and have a can-do attitude with good knowledge and understanding of the social housing sector and experience of working in a similar role. You will have excellent communication skills and be seen as approachable and able to build positive working relationships with all stakeholders and represent Merthyr Housing in a positive way

The successful candidate must have a valid driving licence with access to a vehicle and may be required to have a DBS check.

We recognise the value that diversity can bring to our organisation, and we undertake a review of our staff diversity to identify areas of underrepresentation. We therefore particularly wish to encourage and welcome applications from Black, Asian, Minority Ethnic and diverse nationality candidates. At least two candidates from these backgrounds, who also meet the essential criteria will be guaranteed an interview at Stage 1. We identify candidates from these groups by requesting all candidates complete and submit an equality monitoring form with their application. If candidates decline to submit an equality monitoring form, their application will be assessed and shortlisted against the essential criteria alongside everyone else and they may / may not be selected for interview.

Interviews are currently planned to take place at the Merthyr Housing offices during w/c 30 th November.

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