Housing Officer

PROSPECTUS; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated team at a small, independent housing association committed to providing essential housing support. As a Housing Officer, you will play a vital role in managing properties across London, ensuring high standards of living for tenants. This role offers a unique opportunity to make a real difference in the lives of vulnerable individuals while working within a supportive and passionate team. With a focus on quality service, you'll be responsible for managing caseloads, ensuring rent collection, and maintaining properties. If you're organized, efficient, and eager to contribute to a meaningful mission, we invite you to apply!

Qualifications

• Demonstrable experience of housing management or similar role.
• Understanding of housing maintenance and partnership-working.

Responsibilities

• Manage properties and provide responsive housing management service.
• Ensure rent is received, monitor voids and arrears.
• Carry out regular visits to properties for maintenance checks.

Skills

Housing Management

Customer Support

Organizational Skills

Partnership Working

Education

Experience in Housing Support

Job description

**Please note our client is a 4-day-week employer**

Our client is a small, independent housing association providing general and supported housing for single homeless people across London. Their mission is to provide housing and skills development to people in need, providing a safe space in which they can attain independence.They are currently recruiting a Housing Officer to join their dedicated team, providing a high-quality housing management and customer support service for all tenants.

As our client's new Housing Officer, you will be involved in the management of a range of properties across London, and the provision of a responsive housing management service to a caseload of service users. You will ensure that rent is received and recorded, monitoring voids and arrears, and will carry out regular visits to properties to ensure that all are maintained to a high standard. You will undertake a range of administrative and financial duties related to the management of the properties and will contribute to policy and other developmental work as required.

To be successful in this role, you will have demonstrable experience of housing management, housing support or experience in a similar role. You will have an understanding of housing maintenance, and the importance of successful partnership-working. You will be confident in managing your own workload and will also enjoy working as part of a tight knit team. Ultimately, you will be an organised, efficient housing professional, passionate about delivering high quality, tailored housing support for a variety of vulnerable people.

To apply for this role, please initially submit your CV in Word format suitable candidates will then be contacted and will be asked to complete a supporting statement.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note this role will be working 4 days a week (34 hours), 3 days in the office or across services, and 1 day from home.