Senior Housing Officer

LeedsGraphicDesigners.co.uk; London; Hybrid; GBP 30,000 - 50,000; Part time

Job summary

An established industry player is seeking talented individuals to provide essential secretariat support to Mayoral boards and committees. This role offers a dynamic environment at City Hall, where you will collaborate with senior officers and politicians, ensuring effective governance and decision-making processes. Ideal candidates will possess exceptional communication and organizational skills, able to thrive under pressure while maintaining a focus on detail. Join a high-performing team dedicated to making a significant impact in London, with opportunities for professional development and a commitment to inclusivity and diversity in the workplace.

Benefits

30 days’ annual leave

Interest-free season ticket loan

Interest-free bicycle loan

Career average pension scheme

Qualifications

• Proven track record in managing formal board and committee meetings.
• Ability to interpret and apply governance processes effectively.

Responsibilities

• Liaising with senior officers and politicians to provide governance advice.
• Preparing reports and attending high-level meetings.

Skills

Verbal Communication

Written Communication

Organizational Skills

Relationship Management

Governance Processes

Problem Solving

Planning

Job description

About the team and role

The GLA is looking for excellent candidates to provide secretariat support to Mayoral boards and decision-making processes.

You’ll be joining a high-performing team at City Hall with an excellent reputation. As well as Mayoral boards, the wider team provides secretariat support to boards and committees of the London Assembly, Transport for London, the Mayor’s Office for Policing and Crime, London Legacy Development Corporation and Old Oak and Park Royal Development Corporation. It’s an exciting working environment with great scope for professional development.

These newly created roles in an expanding part of the team will work across internal GLA committees - to embed and improve new governance processes - and external-facing boards as the Mayor engages partners across London to deliver shared goals.

You will play a key role in facilitating decision-making processes and partnerships, liaising with senior officers, politicians and board members with tact and diplomacy in a fast-paced environment. You’ll see work you’ve contributed to covered in the media on your way home.

We need colleagues who can see the big picture without losing focus on the small details. You must have excellent written communication skills and be able to work quickly, flexibly and collaboratively across a range of issues.

What your day will look like

• Liaising with senior officers, politicians and colleagues from across the GLA and wider GLA Group to provide business management, governance and procedural advice.
• Preparing reports and agendas, attending formal, high-level meetings and producing minutes.
• Ensuring decisions are taken and processed efficiently and effectively in line with the GLA’s governance frameworks.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Track record of success in managing formal board and/or committee meetings in a complex, high profile or political organisation.
• Evidence of ability to interpret and apply governance processes and best practice.
• Proven capability to quickly build and manage new professional relationships at all levels.
• Able to respond positively to pressure and change, maintaining focus and quality during periods of uncertainty or high workload.
• Exceptional planning and organising skills, ensuring your work is delivered and communicated in a well-prioritised, efficient and structured way.

Behavioural competencies

Communicating and Influencing

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

• Communicates openly and inclusively with internal and external stakeholders.
• Clearly articulates the key points of an argument, both in verbal and written communication.
• Persuades others, using evidence based knowledge, modifying approach to deliver message effectively.
• Challenges the views of others in an open and constructive way.
• Presents a credible and positive image both internally and externally.

Building and Managing relationships

… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

• Develops new professional relationships.
• Understands the needs of others, the constraints they face and the levers to their engagement.
• Understands differences, anticipates areas of conflict and takes action.
• Fosters an environment where others feel respected.
• Identifies opportunities for joint working to minimise duplication and deliver shared goals.

Responding to Pressure and Change

… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.

• Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure.
• Anticipates and adapts flexibly to changing requirements.
• Uses challenges as an opportunity to learn and improve.
• Participates fully and encourages others to engage in change initiatives.
• Manages team’s well-being, supporting them to cope with pressure and change.

Organisational Awareness

… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.

• Challenges unethical behaviour.
• Uses understanding of the GLA’s complex partnership arrangements to deliver effectively.
• Recognises how political changes and sensitivities impact on own and team’s work.
• Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas.
• Follows the GLA’s position in the media and understands how it impacts on work.

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

• Prioritises work in line with key team or project deliverables.
• Makes contingency plans to account for changing work priorities, deadlines and milestones.
• Identifies and consults with sponsors or stakeholders in planning work.
• Pays close attention to detail, ensuring team’s work is delivered to a high standard.
• Negotiates realistic timescales for work delivery, ensuring team deliverables can be met.

Problem Solving

… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.

• Processes and distils a variety of information to understand a problem fully.
• Proposes options for solutions to presented problems.
• Builds on the ideas of others to encourage creative problem solving.
• Thinks laterally about own work, considering different ways to approach problems.
• Seeks the opinions and experiences of others to understand different approaches to problem solving.

How to apply

If you would like to apply for the role you will need to submit the following:

• Up to date CV.
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345).

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

If you have questions about the role

If you wish to talk to someone about the role, please feel free to contact Eleanor Lloyd at eleanor.lloyd[at]london.gov.uk to arrange a call.

If you have any questions about the recruitment process, contact the glaopdcrecruitment[at]tfl.gov.uk who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: w/c 2nd or 9th June 2025 (exact dates tbc).

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

More Support

If you have a disability which makes submitting an online application form difficult, please contact resourcingteam[at]london.gov.uk.