Housing Officer

The Wheatley Group; Glasgow; Hybrid; GBP 42,000 - 46,000; Full time

Benefits offered by this job

Pension scheme

Leave entitlements

Maternity/paternity

Shared parental leave

Dental contributions

Staff networks

Employee assistance program

Job summary

Wheatley Homes Glasgow is recruiting a Housing Officer to deliver a comprehensive housing management service across our communities in Glasgow. You will work with customers and partner agencies to maintain strong rental income, reduce voids and improve neighbourhoods.

The role requires at least two years’ experience in housing and a Level 1 Disclosure check. The position is 35 hours per week, home-based with travel to patches and Group offices, and is for 12 months. Salary SCP 31-34, pro rata.

Qualifications

• Minimally 2 years' experience in housing officer or graduate programme
• Experience in rental income collection and void management preferred
• Ability to work with customers and partner agencies to improve communities

Responsibilities

• Provide a comprehensive housing management service to customers
• Collaborate with customers and partner agencies to support community development
• Contribute to income collection, void management and neighbourhood improvement

Skills

Income collection

Void management

Neighbourhood management

Customer service

Communication

Job description

Wheatley Homes Glasgow

Post Title: Housing Officer

Salary: SCP 31-34 (£41,926-£45,667) pro rata per annum

Duration: Temporary for 12 months

Work pattern: 35 HoursMonday-Friday

Location: Glasgow (agile home-based worker with travel requirement to allocated patch and Group offices)

Requirements:

Level 1 Disclosure check required

Wheatley is Scotland’s leading housing and property-management group. Wheatley spans 19 local authority areas across Scotland, providing homes and award-winning services to over 210,000 people.

Our subsidiaries are all driven by a common commitment and mission to ‘Make homes and lives better’.

We have a fantastic opportunity for experienced and caring housing professionals to join our team at Wheatley Homes Glasgow.

About the role

At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers. As a Housing Officer, you will be at the heart of this - becoming a familiar face in our communities, providing a comprehensive, high-quality housing management service to customers.

You will work collaboratively with customers and partner agencies to support the continued development of our communities.

Who are we looking for?

The successful candidate will have at least two years’ experience working in a Housing Officer role or be part of our internal Ignite graduate programme, with a proven track record of excellent rental income collection, void and neighbourhood management.

You will be an enthusiastic and caring professional who can work, adapt and thrive in a fast-paced and constantly innovating and improving organisation.

The benefits we offer

As part of Wheatley, we offer a sector-leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary;
• access to a contributory pension scheme;
• excellent leave entitlements;
• enhanced maternity, paternity, adoption and shared parental leave;
• contributions towards dental, optical, driving lessons and more;
• access to staff inclusion networks promoting an inclusive workplace; and
• 24/7 access to our employee assistance programme.

The role will involve working from home, with regular travel required to allocated patch and Group offices.

Committed to inclusion

At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

For further information, please contact Steven Gray, Locality Housing Director on 07805750246 or [e-mail] or Gary McCann, Locality Housing Director on 07794047031 or [e-mail]

Closing Date:

30 September 2026 at 5pm

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact [e-mail]