Housing Officer

NIFHA; Belfast City District; Hybrid; GBP 36,000 - 41,000; Full time

Benefits offered by this job

Generous pension scheme (15.5%)

23 days annual leave rising to 28/30

12 holidays

Employee assistance programme

Hybrid working arrangement

Job summary

NIFHA is seeking a Housing Officer for their Belfast office. Reporting to the Housing Manager, you will oversee allocations, rent and void management, and antisocial behaviour while helping the Association achieve its objectives.

Candidates should have either 3rd level education or equivalent or at least 2 years’ recent experience in a similar role, with at least 1 year in the last 5 years. Hybrid working is available.

Qualifications

• 3rd level education or equivalent OR a minimum of 2 years’ experience within the last 7 years in a similar role
• Minimum 1-year experience within the last 5 years in a similar role
• Excellent interpersonal and communication skills
• Computer Literacy: A good working knowledge of Microsoft Office packages including Word, Excel and Outlook

Responsibilities

• Ensure effective delivery of housing management operations including allocations, rent and void management
• Assist the Housing Manager to achieve core aims and objectives
• Support residents and manage antisocial behaviour in accordance with policies

Skills

Interpersonal skills

Communication skills

Education

Third level education or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• Location: Gatelodge Office, 8 Flax Street Belfast, BT14 7EQ
• Salary: £35,570 - £41,177 plus optional contributory pension scheme currently at employer contribution of 15.5%
• Contract: Full Time Permanent
• Hours: 37
• Job Ref: HO/11/26

HOUSING OFFICER: (Ref: HO/11/26)

Reporting to the Housing Manager, the jobholder will ensure the effective and efficient delivery of housing management operation including allocations, rent and void management, antisocial behaviour and assist the Association to achieve its core aims and objectives.

The successful candidate must have:

• 3 rd Level education or equivalent OR a minimum of 2 years’ experience within the last 7 years in a similar role
• A minimum of 1-year experience within the last 5 years in a similar role
• Excellent interpersonal and communication skills
• Computer Literacy: A good working knowledge of Microsoft Office packages including Word, Excel and Outlook

The post is a full-time post with the following benefits:

• Generous optional contributory pension scheme currently at employer contribution of 15.5%
• 23 days annual leave pa rising to 28 after 5 years’ service, 30days after 10 yrs service
• 12 customary holidays
• Excellent work and family friendly policies
• Employee assistance programme
• Hybrid working arrangement

The closing date for returned applications is 12.00 noon on Monday 23 rd November 2026

NB Housing is an equal opportunity employer

We reserve the right to enhance criteria in the event of an unprecedented response.

• Gatelodge 8 Flax Street Belfast BT14 7EQ