Housing Manager - Permanent

Morgan Hunt UK Limited; Fort William; On-site; GBP 45,505 - 53,844; Full time

Benefits offered by this job

Generous annual leave

Excellent pension scheme

Ongoing professional development

Opportunity to make a difference

Job summary

Morgan Hunt UK Limited is seeking an ambitious Housing Manager to lead the Housing Management team and deliver excellent services to customers and communities across the Highlands of Scotland.

You'll oversee tenancy management, allocations, income collection, estate management, anti-social behaviour and tenancy sustainment, ensuring services are compliant, customer-focused and aligned with organisational objectives. A housing qualification and CIH membership would be advantageous.

Qualifications

• Three years' experience in a housing-related role.
• Strong knowledge of housing management, legislation and regulatory requirements.
• Experience leading or supervising a team and delivering excellent customer services.
• Experience using performance information and KPIs to improve services.
• Excellent communication, leadership and organisational skills.
• Experience working with tenants and partner organisations.
• A full UK driving licence.
• Housing qualification (CIH Level 5 or above) and CIH membership would be advantageous.

Responsibilities

• Lead the day-to-day delivery of housing management services.
• Oversee tenancy management, allocations, income collection, estate management and anti-social behaviour.
• Ensure services are customer-focused, compliant and continuously improving.
• Support delivery of wider organisational objectives.

Skills

Leadership

Customer service

Communication

Organisational skills

Team leadership

Tenant relations

Driving licence

Education

CIH Level 5 or above

CIH membership

Job description

Housing Manager

Location: Highlands of Scotland

Hours: 35 hours per week | Permanent

Salary: £45'505 - £53'844

Ready for your next step in housing?

I'm looking for an ambitious Housing Manager on behalf of our client to lead their Housing Management team and help deliver excellent services to their customers and communities.

This is a fantastic opportunity for an experienced Senior Housing Officer, Housing Team Leader or aspiring Housing Manager who is ready to take the next step into a leadership role. If you're passionate about customer service, developing people and improving services, this role may be the one for you.

Working closely with the senior leadership team, you'll lead the day-to-day delivery of housing management services, including tenancy management, allocations, income collection, estate management, anti-social behaviour and tenancy sustainment. You'll ensure services are customer-focused, compliant and continuously improving while supporting the delivery of our wider organisational objectives.

What you'll bring

You'll have:

• At least three years' experience working within a Registered Social Landlord or housing-related organisation.
• Strong knowledge of housing management, housing legislation and regulatory requirements.
• Experience leading or supervising a team and delivering excellent customer services.
• Experience using performance information and KPIs to improve services.
• Excellent communication, leadership and organisational skills.
• Experience working with tenants and partner organisations.
• A full UK driving licence.

A housing qualification (CIH Level 5 or above), Chartered Institute of Housing membership and experience of governance or regulatory reporting would be an advantage.

Why join the organisation?

The role offers a competitive salary, generous annual leave, an excellent pension scheme, ongoing professional development and the opportunity to make a real difference in the communities they serve.

Whether you're an experienced Housing Manager or someone ready to take that exciting next step into management, this is an opportunity to grow your career while helping shape high-quality housing services for the future.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.