Housing Manager, Complex Needs & Community Reintegration

Social Interest Group; Romford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Employer Pension Contribution

Blue Light Discount Card

Discounted tickets to events

Mental Health & Wellbeing sessions

Training & Development

Employee Assistance Programme

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

Job summary

Social Interest Group (SIG) is seeking an Intensive Housing Management Officer on a fixed-term basis to rehabilitate and reintegrate male residents into the community. You will manage tenancy sustainment, rent collections, and safety while delivering person-centred care within supported accommodation.

The role focuses on building safe, inclusive communities and requires a compassionate, non-judgmental approach with strong communication and teamwork.

Qualifications

• Experience coordinating/delivering activities for people from diverse backgrounds.
• Understanding of risk assessment, risk management and safeguarding.
• Knowledge of tenancy management and social housing needs.
• IT proficiency with Microsoft Office and standard software.

Responsibilities

• Assist management with rent/charge collections, arrears, voids, and warnings.
• Carry out regular occupancy checks and maintain tenancy standards.
• Report and manage repairs to completion.
• Promote residents' safety, health and security through meaningful social interactions.
• Support residents to sustain tenancies and achieve financial independence.
• Collaborate with the team to meet residents' long-term needs.
• Complete safeguarding referrals when required.
• Maintain clean and safe environments and assist with general duties.

Skills

Coordination experience

Stakeholder engagement

Risk management

Tenancy management

IT literacy

Interpersonal skills

Negotiation

Flexibility

Values alignment

Job description

Social Interest Group (SIG) is seeking an Intensive Housing Management Officer on a fixed-term basis to rehabilitate and reintegrate male residents into the community. You will manage tenancy sustainment, rent collections, and safety while delivering person-centred care within supported accommodation.

The role focuses on building safe, inclusive communities and requires a compassionate, non-judgmental approach with strong communication and teamwork.