Housing Manager

TN United Kingdom; Pontypridd; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a leading Housing Association in South Wales as a Housing Manager. This role offers a chance to make a significant impact on community well-being and tenant satisfaction. With a focus on operational excellence, you'll lead a dedicated team, ensuring high standards of service delivery while addressing the diverse needs of tenants. This innovative organization promotes hybrid working arrangements, providing a supportive environment where you can thrive. If you are passionate about housing management and community service, this opportunity is perfect for you.

Benefits

30 days of annual leave

Health Shield scheme

Flexible working arrangements

Qualifications

• Excellent knowledge of housing law and practice.
• Strong understanding of sustainable tenancies.

Responsibilities

• Assist in operational delivery of the Neighbourhood Services Team.
• Manage a team of Neighbourhood Managers and Community Safety Officers.

Skills

Housing law knowledge

Conflict resolution

Creative problem-solving

Time management

Job description

Housing Manager Job Description

We are currently seeking a Housing Manager to join one of the largest Housing Associations in South Wales. This is a 6-month fixed-term contract with the potential to become permanent.

Housing Manager Responsibilities:

1. Assist the Neighbourhood Services Manager in the operational delivery and continuous improvement of the Neighbourhood Services Team.
2. Assume direct line management responsibility for a team of regional Neighbourhood Managers, Community Safety Officers, and administrators.
3. Deliver high standards of customer service, recognizing the diverse needs of tenants.
4. Manage workload and duties related to tenants and address anti-social behaviour issues.

Housing Manager Benefits:

• 30 days of annual leave
• Hybrid and flexible working arrangements
• Health Shield scheme

Housing Manager Requirements:

• Excellent knowledge of housing law and practice, including anti-social behaviour and enforcement.
• Strong understanding of sustainable tenancies, including the effects of adverse childhood experiences and conflict resolution.
• Creative problem-solving skills and an analytical approach.
• Effective time and task management skills, ability to work under pressure both individually and in a team, with appropriate delegation.

If you are interested, please apply below, or contact me via email or phone at 07488 866705.