Housing Manager

Insight Executive Group; Corby; On-site; GBP 45,000 - 65,000; Full time

Job summary

Insight Executive Group in the United Kingdom seeks an experienced Housing Manager to lead Housing Management Services on-site in Northampton. This is a 3-month contract role with a focus on senior leadership and driving meaningful service improvement.

You will oversee tenancy management, income collection, estate services and tenant engagement, continually using data and feedback to identify and resolve issues and to support regulatory readiness.

Qualifications

• A confident housing leader with degree-level qualification or equivalent professional experience.
• CIH membership is desirable and a track record of delivering service improvement.

Responsibilities

• Leading and developing high-performing housing teams.
• Driving accountability, performance and service excellence.
• Improving customer satisfaction and resident outcomes.
• Overseeing tenancy management, income collection, estate services and tenant engagement.
• Using data and customer feedback to identify and resolve service issues.
• Supporting housing transformation and regulatory readiness.
• Ensuring compliance with housing legislation and consumer standards.
• Working with senior stakeholders and elected Members to deliver strategic objectives.

Skills

Leadership

Performance management

Service improvement

Tenant engagement

Data analysis

Regulatory compliance

Stakeholder engagement

Tenancy management

Income collection

Education

Degree-level qualification

CIH membership

Job description

Housing Manager - Housing Management Services

On-site | 5 days per week - Northampton

3-month contract

£40 Umbrella

We're looking for an experienced Housing Manager to take on a senior leadership role within Housing Management and drive meaningful service improvement.

You'll be responsible for:

• Leading and developing high-performing housing teams
• Driving accountability, performance and service excellence
• Improving customer satisfaction and resident outcomes
• Overseeing tenancy management, income collection, estate services and tenant engagement
• Using data and customer feedback to identify and resolve service issues
• Supporting housing transformation and regulatory readiness
• Ensuring compliance with housing legislation and consumer standards
• Working with senior stakeholders and elected Members to deliver strategic objectives

What you'll need as a Housing Manager:

A confident housing leader with degree-level qualification or equivalent professional experience, ideally with a recognised housing qualification/CIH membership, and a strong track record of delivering service improvement and transformational change.

If you're a proactive, results-driven housing professional ready to make an immediate impact, we'd love to hear from you.