Housing Management Coordinator

TN United Kingdom; Gloucester; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading organization as a Housing Management Coordinator in Gloucester. You will manage tenancy support, ensuring safe and well-maintained homes while assisting customers with their housing needs. This full-time role offers a supportive environment and opportunities for career growth.

Benefits

34 days leave, increasing to 39

Health cash plan covering dental and optical

Discounts on groceries and leisure activities

Opportunities for career growth

Supportive work environment

Qualifications

• Experience managing housing management caseloads and landlord duties.
• Knowledge of re-letting procedures and rent collection.

Responsibilities

• Support customers in maintaining properties and managing rent accounts.
• Ensure health and safety compliance and oversee maintenance standards.

Skills

Collaboration

Organization

Proactivity

Job description

Housing Management Coordinator

Location: Cheltenham and Gloucester

Type: Permanent, full-time (37.5 hours/week)

Salary: £25,838 to £26,645 per annum + benefits including Health Cash Plan

About the Role

Join our team as a Housing Management Coordinator, focusing on tenancy support to ensure safe, well-maintained homes. Your responsibilities include managing tenancy and rent accounts, supporting customers to move to secure, long-term housing, and ensuring properties meet safety and maintenance standards.

Key Responsibilities

1. Support customers to engage with their tenancies and maintain properties they can be proud of.
2. Assist with housing benefit claims and manage rent accounts.
3. Issue warning letters and notices, including attending court when necessary.
4. Prepare rooms for new tenants and ensure maximum occupancy.
5. Ensure health and safety compliance and oversee maintenance standards.

Candidate Requirements

• Experience managing housing management caseloads and overseeing landlord duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.
• Ability to lead and support team colleagues.
• Proactive, organized, and able to work independently.
• Excellent collaboration skills with internal teams and external partners.

Additional Details

Travel around properties is required; a vehicle insured for business purposes is necessary (mileage paid). An Enhanced DBS check will be conducted at the company's expense. Flexible working hours are available, primarily Monday to Friday.

Benefits

• 34 days leave, increasing to 39, plus options to buy more and volunteer days.
• Health cash plan covering dental, optical, prescriptions, and more.
• Discounts on groceries, holidays, and leisure activities.
• Opportunities for career growth within the organization.
• Supportive work environment promoting diversity and wellbeing.

Apply now to join our passionate team and make a positive impact on our customers' lives. For assistance, contact us at [emailprotected].