Housing Management Coordinator

Home Group; Gloucester; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading company as a Housing Management Coordinator in Cheltenham and Gloucester, focusing on tenancy support and property management. You'll ensure homes are safe and well-maintained while assisting tenants with their tenancy and rent accounts. Enjoy flexible working hours and a supportive team culture, along with numerous benefits including a health cash plan and generous leave.

Benefits

34 days leave, increasing to 39

Health cash plan covering dental, optical, prescriptions

High street discounts

Opportunities for career growth

Qualifications

• Experience managing a housing caseload and overseeing landlord duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.

Responsibilities

• Ensure properties are well-maintained and engage tenants in their tenancy.
• Assist tenants with housing benefit claims and ensure payments are received.
• Prepare rooms for new tenants and ensure maximum occupancy.

Skills

Organizational Skills

Collaboration

Proactivity

Job description

Job Description - Housing Management Coordinator (25808)

Location: Cheltenham and Gloucester

Type: Permanent, full-time (37.5 hpw), Monday to Friday

Salary: £25,838 to £26,645 per annum, with benefits including Health Cash Plan

About the Role

This is a great opportunity for a Housing Management Coordinator to join our team in Cheltenham and Gloucester. As our Housing and Property Guru, you’ll focus on tenancy support, ensuring homes are safe and well maintained. You will support tenants in managing their tenancy and rent accounts, aiming to help them secure long-term accommodation.

Typical Responsibilities

1. Ensure properties are well-maintained and engage tenants in their tenancy.
2. Assist tenants with housing benefit claims and ensure payments are received.
3. Issue warning letters and notices, and attend court when necessary.
4. Prepare rooms for new tenants and ensure maximum occupancy by turning around vacant units promptly.
5. Maintain health and safety standards and ensure maintenance meets required standards.

Candidate Requirements

• Experience managing a housing caseload and overseeing landlord duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.
• Ability to lead and support team members.
• Proactive, organized, and able to work independently.
• Strong collaborative skills with colleagues and external partners.

Additional Information

Due to sponsorship restrictions, we cannot currently offer sponsorship to external candidates, but this is under review.

Team and Culture

You will join Debbie, our Senior Client Service Manager, and the dedicated Cheltenham and Gloucester team. We are passionate about our work and support diversity and inclusion through various networks.

Job Details

• Flexible working hours, Monday to Friday, with some flexibility.
• Based at our Gloucestershire service, traveling around five properties.
• Use technology for support plans, benefit claims, and tenancy sign-ups.
• Must have a vehicle insured for business purposes; mileage paid.
• Enhanced DBS check required, paid for by us.

Why Join Us?

• 34 days leave, increasing to 39, with options to buy more and time off for volunteering.
• Health cash plan covering dental, optical, prescriptions, and more.
• High street discounts on various products and services.
• Opportunities for career growth within the organization.
• Recognition as one of the UK's top places for wellbeing.