Housing Licensing & Compliance Officer

Hackney; London Borough of Hackney; Presencial; GBP 32.000 - 45.000; Jornada completa

Descripción de la vacante

Hackney Council in London is seeking a motivated Technical Licensing Officer for the Private Sector Housing Licensing Service on a 24-month fixed-term/secondment basis. The role focuses on processing licensing applications, regulatory checks and delivering high-quality public services to residents and landlords.

You will progress to more complex casework, mentorship and quality assurance, while supporting digital process improvements and ensuring accurate records across statutory registers.

Formación

• Strong organising skills and attention to detail.
• Excellent communication and customer service skills.
• Experience managing competing priorities in a fast-paced environment.
• Commitment to delivering high-quality public services.

Responsabilidades

• Process property licensing applications and carry out regulatory checks.
• Provide advice and support to landlords, agents, tenants and residents.
• Manage enquiries through duty services and shared inboxes.
• Maintain accurate records, databases and statutory registers.
• Support compliance, enforcement and licensing decision-making.
• Contribute to service improvements and digital processes.

Conocimientos

Organisational skills

Communication

Prioritisation

Public service mindset

Descripción del empleo

Hackney Council in London is seeking a motivated Technical Licensing Officer for the Private Sector Housing Licensing Service on a 24-month fixed-term/secondment basis. The role focuses on processing licensing applications, regulatory checks and delivering high-quality public services to residents and landlords.

You will progress to more complex casework, mentorship and quality assurance, while supporting digital process improvements and ensuring accurate records across statutory registers.