Housing & Homelessness Support Advisor (Hybrid)

Niyaa People; Leicester; Hybrid; GBP 25,000 - 36,000; Full time

Benefits offered by this job

£22.00 per hour

Hybrid working arrangements

Monday to Friday

Job summary

Niyaa People is recruiting an Accommodation Advisor to support housing and homelessness services across Leicester, Leicestershire and Rutland. The role focuses on helping men in prison, individuals on probation, and others at risk of homelessness access housing and sustain independence.

The post involves delivering one-to-one support and group sessions in custodial and community settings, with a strong emphasis on safeguarding and collaboration with housing providers and probation services.

Qualifications

• Experience supporting vulnerable individuals with complex needs.
• Knowledge of housing and homelessness legislation and options.
• Experience managing a busy caseload and targets.
• Strong communication and negotiation skills.
• Excellent organisational and IT skills.

Responsibilities

• Manage an active caseload, working towards individual and team performance targets.
• Complete comprehensive needs and risk assessments to identify individual circumstances and support requirements.
• Develop and implement personalised action plans to address housing needs and achieve positive outcomes.
• Provide one-to-one housing advice and deliver group sessions within prison and community settings.
• Support individuals with homelessness prevention, accommodation options, tenancy sustainment and preparation for release from custody.
• Build effective working relationships with housing providers, probation services and other partner agencies.
• Advocate on behalf of clients, challenging barriers and helping them access appropriate accommodation and support.
• Maintain accurate electronic case records and monitor progress against agreed objectives.
• Identify, report and respond appropriately to safeguarding concerns.
• Work collaboratively with colleagues and external professionals to ensure individuals receive coordinated, person-centred support.

Skills

Housing support experience

Advocacy

Group facilitation

Caseload management

Job description

Niyaa People is recruiting an Accommodation Advisor to support housing and homelessness services across Leicester, Leicestershire and Rutland. The role focuses on helping men in prison, individuals on probation, and others at risk of homelessness access housing and sustain independence.

The post involves delivering one-to-one support and group sessions in custodial and community settings, with a strong emphasis on safeguarding and collaboration with housing providers and probation services.