Accommodation Advisor

Service Care Solutions; Nanpantan; On-site; GBP 23,000 - 32,000; Full time

Job summary

Accommodation Advisor role in Leicester is part of a Ministry of Justice-funded housing service across Leicester, Leicestershire and Rutland. You’ll support men leaving prison or on probation to secure safe, stable housing and prevent homelessness.

You’ll manage a busy caseload, perform needs assessments, deliver 1:1 and group sessions, collaborate with probation and local agencies, and maintain accurate records while meeting targets.

Qualifications

• Knowledge of housing and homelessness legislation and options.
• Experience supporting people with complex needs, including housing, benefits, health and finances.
• Experience working in a target-driven environment and group work.
• Strong communication and negotiation skills.
• Full driving licence and ability to travel across Leicestershire.

Responsibilities

• Managing a busy caseload of men in custody and in the community.
• Completing needs and risk assessments and agreeing short, focused action plans.
• Delivering 1:1 and group sessions in prisons and community settings.
• Working with probation, local authorities and voluntary sector partners, and challenging professionally when needed.
• Handling safeguarding concerns sensitively and keeping accurate records.
• Meeting individual and team KPIs.

Skills

Communication

Negotiation

Housing knowledge

Group work

Safeguarding

Driving licence

Job description

Accommodation Advisor | Prison & Probation Housing | Leicester

Help men leaving prison or on probation into safe, stable housing, and stop homelessness before it starts.

About the role

A well-established East Midlands housing charity is recruiting an Accommodation Advisor to join its Ministry of Justice-funded housing service across Leicester, Leicestershire and Rutland. You’ll work with men who are sentenced prisoners or on probation and need support with housing, from preventing and relieving homelessness to sustaining tenancies. This is a fast-paced, target-driven role where you’ll see the difference you make.

What you’ll be doing

• Managing a busy caseload of men in custody and in the community
• Completing needs and risk assessments and agreeing short, focused action plans
• Delivering 1:1 and group sessions in prisons and community settings
• Working with probation, local authorities and voluntary sector partners, and challenging professionally when needed
• Handling safeguarding concerns sensitively and keeping accurate records
• Meeting individual and team KPIs

What you’ll need

• Knowledge of housing and homelessness legislation and options
• Experience supporting people with complex needs, including housing, benefits, health and finances
• Experience working in a target-driven environmentExperience of group work and safeguarding
• Strong communication and negotiation skills
• A full driving licence and vehicle, or the means to travel across Leicestershire

What’s on offer

• 37 hours per week
• Occasional evening and weekend work
• A varied role with real impact on vulnerable people

Who this suits

Housing options officers, resettlement workers, probation services officers, homelessness prevention workers, and support workers from criminal justice or supported housing backgrounds.