Housing / Homeless Support Worker

GreenSquareAccord; Nuneaton, Birmingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Flexible working

25 days holiday

Pension scheme

Online GP & health support

Blue Light discount

Employee Assistance Programme

Cycle to work

Job summary

GreenSquareAccord is seeking a Housing / Homeless Support Worker in the UK to support adults over 25 in dispersed properties. The role is 25 hours per week, permanent, with shifts Monday to Friday from 9:00 to 16:30.

A DBS check will be completed after offer, and a driving licence with own car is essential for accessing properties. You will record risk assessments, manage housing-related tasks such as rents and repairs, and work with partner services to help clients access general needs housing

Qualifications

• Experience working with homeless clients.
• Knowledge of welfare benefits.
• Skills in electronic recording.
• DBS check to be completed after offer.

Responsibilities

• Record rent, report repairs, and engage with clients.
• Set up rooms and maintain safety in communal areas.
• Provide guidance to access general needs housing and reintegration.

Skills

Experience with homelessness

Welfare benefits knowledge

Electronic recording skills

Driver's licence

Job description

Job Title - Housing / Homeless Support Worker

Head office Location - Brindley Place, Birmingham

Location - CV11 5RD - Nuneaton

Hourly Pay- £13.74 per hour

Contract type - Permanent

Working hours - 25 hrs per week

About the role

The Housing Support Worker will be working with homeless clients with complex needs in a project environment which also involves dispersed properties. Working 25 hours a week Monday to Friday between the hours of 9.00 to 4.30 pm (shift pattern to be discussed). Experience working with the homeless and knowledge of welfare benefits are desirable as is skills in electronic recording.

Drivers licence and own car is essential.

Reporting to the Senior Housing Support Worker you will be providing housing related support to vulnerable homeless adults over the age of 25 both male and female. A key responsibility of the post will be recording and amending risk assessments centred around resettlement to general needs housing.

As a provider of supported housing you will assist in all management functions such as recording rent, reporting repairs, client engagement, setting up rooms, maintaining high standards in dcor in communal areas, health and safety checks and purchasing supplies.

Working with P3, Probation Service, Police, Housing and Benefit Services you are required to provide advice and guidance to customers to assist them with access to general needs housing and their successful reintegration back into the community. This is a varied and challenging role which is rewarding when performed well - you will be making a difference not only to individuals that you work with but the wider community.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You are genuinely passionate about achieving and sustaining excellent service.

You possess a non - judgemental approach to working with people with support needs and knowledge of addiction, mental health, welfare benefits and offending services.

You possess the ability to multi - task and work under pressure and can prioritise and deliver against objectives.

You are flexible and adaptable in your approach to achieving goals.

You have the ability to build strong relationships, internally and externally.

You are an excellent team player, enthusiastic and care for the work you undertake.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement,
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.