Housing First Support Officer: Empowering Tenancies

Kirklees Metropolitan Council; Scarborough; On-site; GBP 33,000 - 36,000; Full time

Job summary

North Yorkshire Council is seeking a proactive Homeless Accommodation and Support Officer for Scarborough to deliver Housing First-based support. You will manage a caseload of up to 18 clients with complex needs, offering holistic, person-centred assistance from first contact to tenancy sustainment.

You will join the REACH team, collaborating with mental health, housing and IDAs colleagues to provide flexible, long-term support in a compassionate, trauma-informed manner.

Qualifications

• Experience working with people with multiple needs and trauma-informed approaches.
• Knowledge of welfare system, private rented sector, and engagement barriers.
• Ability to work flexibly and creatively with complex client groups.

Responsibilities

• Maintain a caseload of up to 18 people with multiple needs within a Housing First project.
• Provide holistic, coordinated support from initial contact through tenancy sustainment.
• Work with clients to develop tenancy readiness and long-term housing stability.
• Collaborate with multidisciplinary colleagues in REACH, mental health, housing and IDAs.

Skills

Compassionate

Resilient

Self-motivated

Job description

North Yorkshire Council is seeking a proactive Homeless Accommodation and Support Officer for Scarborough to deliver Housing First-based support. You will manage a caseload of up to 18 clients with complex needs, offering holistic, person-centred assistance from first contact to tenancy sustainment.

You will join the REACH team, collaborating with mental health, housing and IDAs colleagues to provide flexible, long-term support in a compassionate, trauma-informed manner.