Housing Options Officer: Complex Needs & Homelessness Support

Darlington Borough Council; Tees Valley; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

32 days Annual Leave

Local Government Pension Scheme

Flexi-time scheme

Flexible working

Great wellbeing offer

Job summary

Darlington Borough Council is seeking a Housing Options Officer (Complex Needs) to manage a caseload of homeless households and rough sleepers, investigate applications, and arrange temporary accommodation when required. You will work closely with outreach services, landlords, and partner agencies to support individuals toward suitable long-term housing.

The client group includes vulnerable people with mental ill health, substance misuse, or trauma; a compassionate and person-centred approach is

Qualifications

• Experience in homelessness services or housing options is preferred.
• Ability to work with vulnerable clients.
• Compassionate and person-centred approach.

Responsibilities

• Manage caseload of homeless households and rough sleepers.
• Investigate homelessness applications and assess needs.
• Arrange temporary accommodation and support long-term housing outcomes.

Job description

Darlington Borough Council is seeking a Housing Options Officer (Complex Needs) to manage a caseload of homeless households and rough sleepers, investigate applications, and arrange temporary accommodation when required. You will work closely with outreach services, landlords, and partner agencies to support individuals toward suitable long-term housing.

The client group includes vulnerable people with mental ill health, substance misuse, or trauma; a compassionate and person-centred approach is