Homeless Accommodation and Support Officer

Applefields School; Scarborough; On-site; GBP 33,000 - 36,000; Full time

Job summary

North Yorkshire Council is seeking a Homeless Accommodation and Support Officer in Scarborough to support clients with complex needs in a Housing First project. The role focuses on holistic, person-centred assistance to help maintain tenancies and improve outcomes.

You will join the REACH team, collaborating with mental health, housing and IDA colleagues, and travel to other locations across North Yorkshire as required.

Qualifications

• Self-motivated, compassionate and resilient
• Experience of working with people with multiple needs
• Knowledge of the current welfare system, private rented sector and engagement barriers

Responsibilities

• Manage a caseload of up to 18 clients with multiple needs.
• Provide holistic, coordinated support from first contact through tenancy maintenance.
• Work within the Council’s REACH team alongside mental health, housing and IDA colleagues.
• Be flexible and creative, offering tenancy readiness skills with groups or one-to-one coaching.

Job description

Homeless Accommodation and Support Officer

Salary: £32,578 to £35,570 per annum

Grade: H

Contract: Fixed Term ( 2 years)

Hours: Full Time, 37 hours per week

Location: Scarborough, North Yorkshire

Homeless Accommodation and Support Officer(REACH, Housing First), SCARBOROUGH

Scarborough (with the ability to travel to other locations inNorth Yorkshire)

If you are a self-motivated, compassionate,and resilient individual who want to play a role in transforming the lives ofsome of the most vulnerable people in society, we want to hear from you.

As a Homeless Accommodation and Support Officer you will be working with clients in the locality tomaintain their homes within a Housing First project. This client group willhave a history of recurrent homelessness and need support to build on theirskills to manage in their tenancy. You will carry a caseload of up to 18 peoplewith multiple needs (some of which will be entrenched rough sleepers). You willprovide a holistic and coordinated support for all customers, from firstcontact when they sign up for their accommodation, through to help themmaintain their accommodation.

You will be part of theCouncil’s REACH team working alongside mental health, housing and IDAscolleagues. This is a unique opportunity to be part of an innovativemulti-agency team making a real difference to the lives of people facing someof the most significant challenges in our communities. You will join asupportive team that values collaboration, creativity, and the Housing Firstprinciples of choice, flexibility, and long-term support.

The ideal candidates will havethe ability to work using a supportive person-centred approach, withindividuals who have been rough sleeping and the trauma associated with that.You will also have experience of working with people with multiple needs, knowledgeof the current welfare system, private rented sector and understand thebarriers to engagement.

Additionally, you will be able to work flexibly andcreatively according to the needs and patterns of the clients. You need to beavailable to support the wider rough sleeper team to meet the needs of theclient group. This may include working on tenancy readiness skills with smallgroups or offering one to one coaching for other clients open to the team.

Contact

For further information about this please contact EmilyCrowe at [e-mail]

Venue for Interview : Scarborough Town Hall

Postholders are subject to employment clearances to meet Baseline Personnel Security Standards (link ) which includes identity, employment history, right to work, time spent abroad and unspent criminal record (basic DBS) vetting.

Enhanced Level DBS Disclosure is required for appointment to this post.

North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk

Homeless Accommodation and Support Officer