Housing Development Performance Lead

L&Q Living; Greater London; Hybrid; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Excellent pension plan

28 days annual leave + bank holidays

Westfield Health Cash Plan

Life assurance (non-contributory)

Volunteering paid days

Employee Assistance Programme

Job summary

L&Q Living is seeking a Development Support Manager to lead performance reporting for our New Homes teams. You will turn data into practical recommendations and work with Growth, Delivery, Sales, Marketing and the wider Performance Team.

You will report to the Head of Performance and Policy, with hybrid working from London Stratford or Manchester Trafford, and a FTC contract with 37.5 hours per week.

Qualifications

• Experience using PowerBI, Excel or similar data visualisation tools.
• Experience reviewing practice in housing, construction or a similarly challenging business environment.
• Demonstrable track record of engaging with stakeholders at different levels to incorporate their views into business reporting or strategy development.
• Excellent written and oral communication skills.

Responsibilities

• Provide a high quality performance reporting and analysis function to our New Homes teams, keeping reporting accurate and robust.
• Manage the sharing of reporting on the division's performance, working with operational managers and staff to improve data insight.
• Design and implement improved reporting and practice changes in collaboration with the Head of Performance & Policy and Director of Customer and Quality.
• Track and learn from best practice within and beyond the sector, evaluating its relevance to the Development and Sales division and making recommendations.
• Contribute to the control of budgets within the function and to meeting the divisional business plan.
• Keep health and safety, regulatory and governance compliance in place for your area, along with the records, systems and risk controls that support it.
• Collaborate with directorate colleagues and across the business on changes and improvements to key practice and performance reporting.
• Your work will give our New Homes teams reliable insight to act on, supporting the divisional business plan and helping us keep improving performance.

Skills

Analytical skills

Stakeholder engagement

Written and verbal communication

Project coordination

Multitasking

Customer satisfaction focus

Presentation skills

MS Office competency

Tools

PowerBI

Excel

MS Office

Job description

L&Q Living is seeking a Development Support Manager to lead performance reporting for our New Homes teams. You will turn data into practical recommendations and work with Growth, Delivery, Sales, Marketing and the wider Performance Team.

You will report to the Head of Performance and Policy, with hybrid working from London Stratford or Manchester Trafford, and a FTC contract with 37.5 hours per week.