Housing Customer Services Coordinator (FTC)

Foresite Recruitment Limited; Bristol; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays + birthday off

Discretionary bonus

Job summary

Foresite Recruitment Limited is recruiting a Customer Services Coordinator for a fixed-term contract until April 2027 in North Bristol. The role includes managing customer communications, scheduling service activities, and supporting homeowners with queries related to their new homes.

Candidates should have relevant experience within housebuilding or similar sectors, strong communication skills, and be proficient in Microsoft Office. This role offers a salary up to £30,000 and generous leave benefits.

Qualifications

• Previous experience within housebuilding, construction, property or housing association customer service.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Strong communication skills, both verbal and written.

Responsibilities

• Deal effectively with incoming customer communications including telephone calls, emails and messages.
• Ensure all customer interactions and updates are accurately recorded on the internal system.
• Coordinate and schedule customer service activity with internal departments and subcontractors.

Skills

Housebuilding customer service experience

Strong communication skills

Organizational skills

Ability to multitask

Microsoft Office proficiency

Job description

Foresite Recruitment Limited is recruiting a Customer Services Coordinator for a fixed-term contract until April 2027 in North Bristol. The role includes managing customer communications, scheduling service activities, and supporting homeowners with queries related to their new homes.

Candidates should have relevant experience within housebuilding or similar sectors, strong communication skills, and be proficient in Microsoft Office. This role offers a salary up to £30,000 and generous leave benefits.