Housing Coordinator

TN United Kingdom; Enfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Coordinator to manage tenant relations and ensure compliance with housing regulations. In this role, you will serve as the primary point of contact for tenants, addressing their inquiries and coordinating property maintenance. Your expertise in housing laws and strong communication skills will be vital as you work closely with local authorities and partner agencies to assist individuals and families in need. Join a dynamic team committed to creating a safe and comfortable living environment for all tenants.

Qualifications

• Experience in housing coordination or property management is essential.
• Knowledge of UK housing laws and government programs is required.

Responsibilities

• Act as the primary contact for tenants, addressing their housing queries.
• Coordinate property inspections and maintenance activities promptly.

Skills

Housing Coordination

Property Management

Interpersonal Skills

Communication Skills

Organizational Skills

Knowledge of UK Housing Laws

Tools

Computer Software

Databases

Job description

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Responsibilities include, but are not limited to:

1. Acting as the primary point of contact for tenants, addressing their housing-related queries, concerns, and requests.
2. Providing guidance to individuals seeking housing assistance, conducting needs assessments to determine eligibility for available programs.
3. Coordinating property inspections and maintenance activities, promptly addressing any issues to maintain a safe and comfortable living environment.
4. Working closely with local authorities and partner agencies to identify suitable housing options for individuals and families in need.
5. Maintaining accurate and up-to-date records of tenant information, including applications, leases, and correspondence.
6. Generating regular reports on housing occupancy, trends, and relevant issues, providing updates to the management team.
7. Assisting in the collection of rent and managing arrears, implementing appropriate strategies for resolution.
8. Working with financial support programs to help tenants access available resources for housing-related expenses.

Requirements:

• Previous experience in housing coordination, property management, or a related field.
• Knowledge of UK housing laws, regulations, and government housing programs.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse groups of people.
• Excellent organizational and multitasking abilities.
• Proficient in using relevant computer software and databases.
• Enhanced DBS check dated within the last 12 months. If you are on the update service, you could be fast-tracked through our recruitment process today.