Housing Assurance Service Manager

Kirklees Council; Huddersfield; On-site; GBP 40,000 - 50,000; Full time

Job summary

Kirklees Council is seeking a Service Manager – Housing Assurance to lead a new assurance team in their Homes & Neighbourhoods service. In this role, you will focus on regulatory compliance, risk management, and governance, while promoting a culture of assurance and continuous improvement within housing services. This position offers a unique opportunity to shape the future of housing safety and tenant satisfaction in the community.

Benefits

Flexible working

Supportive, values-led team

Qualifications

• Proven leadership in assurance, governance, or compliance in housing or similar sector.
• Experience in developing and embedding business continuity and risk management plans.
• Passion for data accuracy and insight-led reporting.

Responsibilities

• Develop and embed robust assurance and compliance frameworks across housing services.
• Lead business continuity planning and risk management aligned with council-wide strategies.
• Work collaboratively with senior leaders to track, report, and manage organisational risks.

Skills

Leadership

Data accuracy

Relationship management

Education

CIH Level 5 or willingness to work towards it

Job description

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation Kirklees

Directorate Place

Service Area Homes & Neighbourhoods

Hours 37

Number of Jobs 1

Location(s) Huddersfield and surrounding areas

Position type Permanent

Grade Grade 16

We’re building a brand-new assurance team in our Homes & Neighbourhoods service – and we’re looking for strategic, data driven and compliance-focused service manager to lead the development and delivery of this new service.

As a Service Manager – Housing Assurance, you’ll lead on regulatory compliance, risk management, business continuity, and governance across the Homes & Neighbourhoods service. You will play a pivotal role in embedding a culture of assurance, ensuring our housing services not only meet but exceed their regulatory duties.

This is an exciting opportunity to shape a brand-new function, influence organisation-wide change, and help create safer, better-managed housing for our tenants and communities.

What You'll Do

• Develop and embed robust assurance and compliance frameworks across housing services.
• Lead business continuity planning and risk management aligned with council-wide strategies.
• Deliver and maintain a programme of regulatory compliance and safeguarding improvements.
• Work collaboratively with senior leaders to track, report, and manage organisational risks.
• Promote data accuracy, reporting integrity, and evidence-led assurance.
• Build a culture of high performance and continuous improvement.

What You’ll Bring

• Proven leadership in assurance, governance, or compliance in housing or a similar sector.
• A passion for data accuracy, insight-led reporting, and robust validation frameworks.
• Strong relationship management skills across internal teams and external partners.
• CIH Level 5 or willingness to work towards it (essential).
• Experience in developing and embedding business continuity and risk management plans.

Why Kirklees?

• An opportunity to lead and shape a newly established assurance team
• Flexible working with a supportive, values-led team.
• A real opportunity to drive service improvement and enhance tenant safety.

Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work.

Erran Taylor (Head of Housing Governance & Improvement) is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.

Erran Taylor is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.

We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email: [e-mail] or phone: [phone] and ask for ‘Recruitment’.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.