Housing Assistant (Supported Living)

Southdown; Brighton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health cost cash-back

Interest-free loans

Easit Network discounts

Blue Light card

Counselling service

25 days holiday

Job summary

Southdown is recruiting a Housing Assistant, Supported Living in Brighton to support property maintenance within our housing management functions and contribute to tenancy-related tasks across East and West Sussex.

You will collaborate with the Housing Officer, Supported Living and visit tenants in their homes, ensuring housing management duties are carried out effectively and with sensitivity. The role requires a customer-focused approach and a valid driving licence.

Qualifications

• Customer-focused with excellent communication skills.
• Problem solving skills.
• Proficiency in Microsoft Office and experience using a database.
• Attention to detail, able to maintain accurate records.
• An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.
• A full driving licence is essential along with access to your own car or a car insured for you for business use.

Responsibilities

• Manage property maintenance as part of housing management duties.
• Input into low-level tenancy management issues.
• Work with the Housing Officer, Supported Living and other teams.
• Visit tenants in their homes across East and West Sussex.

Skills

Customer-focused

Communication skills

Problem solving

Attention to detail

Driving licence

DBS check

Tools

Microsoft Office

Database

Job description

Application Deadline: 23 September 2026

Department: Housing

Location: Brighton and Hove - Brighton

Compensation: £26,587 / year

Location

Office base in Brighton with travel across East and West Sussex.

Salary and Hours

Salary: £26,587 per year (Based on 37 hours per week)

Hours: 30 to 37 hours per week

About Southdown

Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents. Recognised as the UK’s Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well-maintained homes

What you’ll be doing

The Housing Assistant, Supported Living will take responsibility for the property maintenance aspects of our housing management function as well as having an input into a variety of low-level tenancy management issues. You will be working with the Housing Officer, Supported Living and will have a joint responsibility for ensuring all housing management duties and responsibilities across the Supported Living Services. You will also work in partnership with the support teams in the Supported Living Services and visit tenants in their homes across East and West Sussex.

Quote

“One of the most uplifting and satisfying jobs I have done, helping people making a positive difference for them” - Kristian, Housing Assistant

Perks and benefits

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.

Skills, Knowledge & Experience

What you need for the role

• Customer-focused with excellent communication skills
• Problem solving skills
• Proficiency in Microsoft Office and experience using a database
• Attention to detail, able to maintain accurate records
• An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
• A full driving licence is essential along with access to your own car or a car insured for you for business use.

What would be nice

• Knowledge of the social housing sector, including health and safety and safeguarding protocols
• An understanding of landlord and tenant rights and responsibilities
• Experience supporting individuals with complex mental health needs

Training

Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.