Housing Support Specialist

Southdown; Crawley; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Access to the Easit Network

Blue Light card

Free counselling service

25 days holiday

Travel expenses

Job summary

Southdown is seeking a Housing Support Specialist in Crawley, West Sussex, to work with a multi-agency team supporting people at risk of homelessness or experiencing homelessness. You’ll provide trauma-informed, person-centred housing support and maintain a client caseload.

The role offers full induction and training, with a mix of shifts: 37 hours per week and 22.5 hours per week, pro rata salary of £28,640 per year to reflect part-time hours.

Qualifications

• A personalised care approach, with empathy and understanding.
• An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.

Responsibilities

• Provide in-person, short-term tenancy support for people at risk of homelessness or living in temporary accommodation.
• Hold a client caseload and provide trauma-informed housing support through one-to-one sessions and life skills interventions.
• Full induction and training provided for all successful candidates.

Skills

Personalised care approach

Enhanced DBS check

Job description

Department: Mental Health and Wellbeing Services

Location: West Sussex - Crawley

Compensation: £28,640 / year

Application Deadline: 22 September 2026

Description

Location

Crawley, West Sussex

Salary

£28,640 per year, pro rata (£17,416 per year based on 22.5 hours per week)

Hours

1x 37 hours per week

1x 22.5 hours per week

What you’ll be doing

As a Housing Support Specialist you’ll work alongside a multi agency team, supporting people who have experienced the trauma and are at risk homelessness / have experienced homelessness, to make positive and lasting changes in their lives. You’ll provide flexible, trauma-informed support, focusing and identifying the support each person needs.

The Housing Support Specialist provides in person, short term tenancy support for people at risk of homelessness or living in temporary accommodation.

You will hold a client caseload and provide flexible, trauma-informed housing support for people who have experienced homelessness through one-to-one support sessions and life skills interventions.

Full induction and training provided for all successful candidates.

We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates.

Perks and benefits

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.
• Travel expenses in work will be paid.

Skills, knowledge and experience

What you need for the role

• A personalised care approach, with empathy and understanding
• An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown

What would be nice

• Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse
• Awareness of the causes of homelessness and the barriers preventing people who are homeless from engaging in services
• Experience working in a supported housing or homelessness setting
• Experience supporting individuals with complex mental health needs

Training

You’ll receive a comprehensive induction followed up with regular training from our award-winning in-house team. We’ll help you to gain valuable experience, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.