Housing Assistant (Supported Living)

Southdown Housing Association; Brighton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest‑free loans

Access to the Easit Network

Blue Light card

Free advice and counselling service

25 days paid holiday

Job summary

Southdown Housing Association is seeking a Housing Assistant for Supported Living in Brighton. The role focuses on property maintenance within housing management, and collaboration with the Housing Officer, Supported Living teams, and visiting tenants across East and West Sussex.

The position offers a permanent contract with 30–37 hours weekly and a salary of £26,587 per year. Office base in Brighton with travel, training provided, and DBS paid for by the employer.

Qualifications

• Customer-focused with excellent communication skills.
• Problem solving skills.
• Proficiency in Microsoft Office and experience using a database.
• Attention to detail, able to maintain accurate records.
• An Enhanced Disclosure and Barring Service (DBS) check, paid for by Southdown.
• A full driving licence is essential along with access to your own car or a car insured for business use.

Responsibilities

• Take responsibility for the property maintenance aspects of housing management.
• Input into a variety of low-level tenancy management issues.
• Visit tenants in their homes across East and West Sussex and work with partners.

Skills

Customer service

Communication

Problem solving

Microsoft Office

Database experience

Record keeping

Tools

Microsoft Office

Job description

Housing Assistant (Supported Living)

Application Deadline: 23 September 2026

Department: Housing

Employment Type: Permanent

Location: Brighton and Hove - Brighton

Reporting To: Housing Office

Compensation: £26,587 / year

Description

Location: Office base in Brighton with travel across East and West Sussex.

Salary: £26,587 per year (Based on 37 hours per week)

Hours: 30 to 37 hours per week

About Southdown

Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents.

Recognised as the UK’s Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well‑maintained homes

What you’ll be doing:

The Housing Assistant, Supported Living will take responsibility for the property maintenance aspects of our housing management function as well as having an input into a variety of low-level tenancy management issues. You will be working with the Housing Officer, Supported Living and will have a joint responsibility for ensuring all housing management duties and responsibilities across the Supported Living Services. You will also work in partnership with the support teams in the Supported Living Services and visit tenants in their homes across East and West Sussex.

We’re looking for an organised and customer focused individual, who will make a positive difference to Southdown’s tenants. In return, we offer a rewarding job where no two days are the same and you’ll have plenty of opportunities to learn and develop.

We welcome applications from candidates with previous experience working with adults with learning disabilities or in roles such as Housing Officer, Supported Housing Assistant, Accommodation Assistant, Tenant Support Officer, Customer Service Advisor, Customer Service Assistant, Teaching Assistant, people with transferable skills looking for a positive change. However, this is not essential and full training will be provided.

“One of the most uplifting and satisfying jobs I have done, helping people making a positive difference for them” - Kristian, Housing Assistant

Perks and benefits:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest‑free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high‑street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.

Skills, Knowledge & Experience

What you need for the role:

• Customer-focused with excellent communication skills
• Problem solving skills
• Proficiency in Microsoft Office and experience using a database
• Attention to detail, able to maintain accurate records
• An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
• A full driving licence is essential along with access to your own car or a car insured for you for business use.

What would be nice:

• Knowledge of the social housing sector, including health and safety and safeguarding protocols
• An understanding of landlord and tenant rights and responsibilities
• Experience supporting individuals with complex mental health needs

Training

Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.